Public holiday - Monday 25th September
We will be closed on Monday 25th September for the public holiday
A new data protection law was introduced on 25th May 2018. As a result, we've updated our Privacy Notice to make it easier for you to find out how we use, process and protect your information.
Argyll and Bute Council will act as the ‘Data Controller’ for the personal data you provide to us. The Data Protection Officer, who is responsible for ensuring personal data is managed in accordance with data protection legislation, can be contacted as follows:
Address: Iain Jackson, Governance and Risk Manager, Argyll and Bute Council, Governance and Law, Kilmory, Lochgilphead PA31 8RT
Email: Iain.Jackson@argyll-bute.gov.uk or data.protection@argyll-bute.gov.uk
Telephone: 01546 604188 or 01546 605522
The personal information we use includes information that identifies you like your name, address, date of birth and postcode.
We also use more sensitive types of personal information, including information about racial or ethnic origin; political opinions; religious or philosophical beliefs; genetic and biometric data, health; sex life or sexual orientation.
The information we use can relate to personal and family details; education, training and employment details; financial details; lifestyle and social circumstances; goods and services; visual images; details held in the service user record.
We use personal information to enable us to provide services; research and management information; supporting and managing our employees; maintaining our accounts and records; the use of CCTV systems for crime prevention; public protection.
Argyll and Bute Council as data controller, is required to have a legal basis when using personal information. Argyll and Bute Council has a duty and a legal obligation to comply with the requirements of the Social Work (Scotland) Act 1968, to assess a person’s community care needs and decide whether to arrange any services in the exercise of official authority vested in us. Another example of compliance with a legal obligation to which Argyll and Bute Council is subject to is the Children’s (Scotland) Act 1995.
When we are using more sensitive types of personal information, our legal basis is usually that the use is necessary:
On rare occasions we may rely on your explicit consent as our legal basis for using your personal information. When we do this we will explain what it means, and the rights that are available to you.
When you do not provide information directly to us, we receive it from other individuals and organisations involved in the delivery of health and social care services in Scotland. These include NHS Boards and primary care givers such as GPs, Local Authorities; Police Scotland; Education; Scottish Prison Service; Scottish Court Service and other suppliers of goods and services. We may also receive information from other similar bodies in other parts of the UK.
Depending on the situation, where necessary we will share appropriate, relevant and proportionate personal information in compliance with the law. This will be with internal and external agencies for service delivery and statistical and research purposes, for example NHS and Scottish Government.
CCTV cameras are in place at some of our offices. Footage is retained for 2 weeks on an overwriting loop and there is no hard storage. Cameras are monitored by Social Work staff in compliance with Council procedures and statutory requirements and notification signs are displayed in public areas of the office.
It is sometimes necessary to transfer personal information overseas for example if you are moving abroad or coming to the UK from abroad. When this is needed information may be transferred to/from countries or territories around the world. Any transfers made will be in full compliance with Argyll and Bute Council’s Information Security Policy.
Within Argyll and Bute Council we keep personal information in line within the Scottish Council on Archives Records Retention Schedules, adapted for our own business requirements where appropriate. The schedules set out the retention periods for information, including personal information, held in different types of records including social work records and administrative records. The relevant retention schedules can be found here:
https://www.scottisharchives.org.uk/resources/scarrs/ and some examples are provided below.
Examples of how long we will keep your information for:
Reason information collected |
Minimum retention period |
---|---|
Adopted children |
From date of adoption order – 100 years |
Child Protection Register records |
Date of birth of child – 100 years |
Home supervision
|
Date of birth of child – 100 years Date of death where death occurs under age of 18 – 25 years |
When the information is no longer required, it will be destroyed under secure arrangements. More information on our retention policy and procedure can be obtained from the Data Protection Officer if required.
We take care to ensure your personal information is only accessible to authorised people.
Our staff have a legal and contractual duty to keep personal information secure, and confidential. The following security measures are in place to protect personal information:
When you provide information to the Council, you will have the following rights:
You can find out more about your rights in relation to data protection here: www.argyll-bute.gov.uk/data-protection or from the Data Protection Officer by telephone or in writing, as detailed above.
The ICO is the UK’s independent body set up to uphold information rights.
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Email: casework@ico.org.uk
The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk
If you would like this information in another language or format, or if you require the services of an interpreter, please contact us.