Subject Access Requests - Privacy Statement

A new data protection law was introduced on 25th May 2018. As a result, we've updated our Privacy Notice to make it easier for you to find out how we use, process and protect your information.

What information do we need?

Argyll and Bute Council will act as the ‘Data Controller’ for the personal data you provide to us. The Data Protection Officer, who is responsible for ensuring personal data is managed in accordance with data protection legislation, can be contacted as follows:

Address: Iain Jackson, Governance and Risk Manager, Argyll and Bute Council, Governance and Law, Kilmory, Lochgilphead PA31 8RT. 

Email:  Iain.Jackson@argyll-bute.gov.uk   or  data.protection@argyll-bute.gov.uk  

Telephone:  01546 604188 or 01546 605522

The information we collect from you will include basic details such as your name, address, previous addresses, email address, contact number, date of birth, and some form of proof of identity.  In order to protect your personal information, we need to verify your identity before your subject access request can be taken forward.

Unless specifically agreed with you, we will only collect personal data about you which does not include any special categories of personal information.

Why do we need this information?

Your information is being collected to allow Argyll and Bute Council to process your subject access request.

We need to know your name, contact details and supporting information in order to take forward your request for information.  If you do not provide this information then we will be unable to process your request.  We will not collect any personal data from you that isn’t needed for this purpose.

The lawful basis for collecting your information in these circumstances is:

Compliance with legal obligation: The General Data Protection Regulation and the UK Data Protection Bill provide individuals with a right of access to personal information, and a data controller is obliged to respond to valid requests.

What will we do with your information?

We will use your information to respond to your request for information.   Your information will be shared with the relevant services within the Council to allow the appropriate searches to be carried out in relation to your subject access request.  No information will be shared with third parties, unless there is a legal obligation for us to do so.

You should also be aware that your data will be stored on servers located within the United Kingdom.  We will take all reasonable steps to ensure that your data is kept secure and more information on how we do this can be provided by contacting the Data Protection Officer.

How long will we keep your information?

We will hold your details for up to 3 years after you make a request, and after this period it will be destroyed under secure arrangements.  More information on our retention policy and procedure can be obtained from the Data Protection Officer if required.

Automated Decision Making

No automated decision making will take place.

Your Rights

When you provide information to the Council, you will have the following rights:

  • to withdraw consent at any time, where the legal basis specified above is consent (not applicable)
  • to lodge a complaint with the Information Commissioner’s Office – see below for details
  • to request access to your personal data
  • to data portability, where the Legal basis specified above is i) consent or ii) performance of a contract (not applicable)
  • to request rectification or erasure of your personal data, as far as the legislation permits – please contact the Data Protection Officer and provide details of what data you wish to be rectified or erased.

You can find out more about your rights in relation to data protection here: www.argyll-bute.gov.uk/data-protection or from the Data Protection Officer by telephone or in writing, as detailed above.

Information Commissioner’s Office

The ICO is the UK’s independent body set up to uphold information rights. 

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone:  0303 123 1113   
Email:  casework@ico.org.uk 

The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone:  0303 123 1115  
Email:  Scotland@ico.org.uk

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