Are you making the most of the council website?

Did you know that Argyll and Bute Council’s website not only contains lots of useful information for residents, businesses and visitors; it also offers a huge range of online services that make connecting with the council quick and convenient.

By logging on to the website you can now make secure online payments at any time of the day or night using the online “Pay It” service for: 

  • Council Tax

  • School meals

  • Parking tickets

  • Non domestic rates

  • Council invoices for services such as Telecare

  • Planning applications 

The  website also has a number of “Request It” and “Report It” services that allow people to report lighting and road faults; tell us if they’ve moved house; make and comment on planning applications, order a new bin, change the name of their house or request a copy birth certificate.

Visitors to the council website can also sign up to MyAccount. This service allows you to access personalised web services and information relevant to where you live, such as accessing your council tax and housing benefits information, checking your bin collection dates and tracking service requests made on the website. It even fills in online forms with your contact details to save you time.

The website allows you to sign up to our new “Keep In The Loop” service, which keeps you up to date via text or email about disruptions, service changes, events and news that affect you. The website also allows you to engage with the council by taking part in consultations and surveys. 

Our new Smart Assistant and Virtual Assistant (Abby) features, and improved search function, are geared towards helping you to get the information you need around the clock. We also have a wide range of social media channels to keep you informed.


So, why wait in a phone queue or stand in line at a service point when nearly everything you need to contact the council can be done online? To see all the services we now offer online, visit

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