Adult learning and literacies - Privacy Statement

A new data protection law was introduced on 25th May 2018. As a result, we've updated our Privacy Notice to make it easier for you to find out how we use, process and protect your information.

What information do we need?

Argyll and Bute Council will act as the ‘Data Controller’ for the personal data you provide to us. The Data Protection Officer, who is responsible for ensuring personal data is managed in accordance with data protection legislation, can be contacted as follows:

Address: Iain Jackson, Governance and Risk Manager, Argyll and Bute Council, Governance and Law, Kilmory, Lochgilphead PA31 8RT.  

Email:   or  

Telephone:  01546 604188 or 01546 605522     

The information we need to collect will include basic personal data such as name, age and contact details, however we will also need special categories of data such as medical and health conditions, additional support needs and gender. Other information may be required but we will only ask for data that is needed to provide support for learning.

We might also get information from other people who are already involved with you.  This could, for example, be

  • Your doctor, or another medical adviser
  • A social worker who knows you
  • Department for Work and Pensions (DWP)

If you tell us that another professional has been involved with you, we might ask them if they will share any relevant information with us.  However, we will do this only if you agree to us contacting them.

Why we need this information?

Your information is being collected for the following purpose:

To provide you with the support you need for adult learning.

We need to know your personal data in order to provide you with the services we provide and to establish our rights in relation to those services. We will not collect any personal data from you that isn’t needed for delivery of those services.

The legal bases for collecting your information in these circumstances are:

Legal Obligation: The Education (Scotland) Act 1980 requires each local authority in Scotland to “secure adequate and efficient provision” of Community Learning and Development (CLD) in their area. CLD includes Adult Learning, Youth Work and Community Development.

Community Learning and Development (Scotland) Regulations 2013 requires each local authority in Scotland to “maintain and facilitate a process” of assessing needs and priorities for CLD and whether these are being met, and to publish a plan every three years detailing what the council itself and other providers are doing to provide CLD.

Public Interest: the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller

If you do not want to provide any information about yourself you can still access support through Adult Learning but we may be limited on how we can help you.

What we will do with your information?

All of the information we collect from you will be processed by staff in the United Kingdom.

What we will do with your information:

Who we will share with

Reason for Sharing

PRISM (Management Information System)

For processing your data

Scottish Government

For statistical analysis with anonymised data


To facilitate courses

HMIe (Inspection body)

To allow the service to be inspected


For the provision of accredited learning activities

We only share information which is relevant to providing an adequate and efficient service for you and we will normally ask for your consent when we are sharing data, particularly medical, health and other sensitive personal information. 

There are a limited number of exceptions where we do not have to get your permission before sharing information but we must have a strong lawful reason for doing this.  For example if we believe that an adult is at serious risk, we must share this information with other agencies, e.g. such as an adult protection concern or allegation.

We sometimes give information to partner agencies that are not currently involved with you, but that may be involved with you in the future.  For example, we may refer you onto another partner agency for further help, support and learning. In these circumstances we would ask your permission before sharing any information with them, and we will only send information which is recent and relevant.

You should also be aware that your data will be stored on servers located within the United Kingdom and all paper records will be held securely; the data will not be processed outside the European Union. We will take all reasonable steps to ensure that your data is kept securely and more information on how we do this can be provided by the Data Protection Officer, or can be provided on request to the Adult Learning team on 01436 658741.

How long will we keep your information?

We will usually keep your information for a maximum of 3 years following the end of the financial year in which the service to you ends, after this period it will be destroyed under secure arrangements if it is no longer required for the lawful purposes for which it was obtained.  More information on our retention schedule can be provided by the Data Protection Officer, or can be provided on request to the Adult Learning team on 01436 658741.

Automated Decision Making

We do not use any automated decision making within this service.

Your Rights

When you provide information to the Council, you will have the following rights:

  • to withdraw consent at any time, where the lawful basis specified above is consent
  • to lodge a complaint with the Information Commissioner’s Office – see below for details
  • to request access to your personal data – please contact the Data Protection Officer if you wish to submit a request.
  • to data portability, where the Legal basis specified above is i) consent or ii) performance of a contract
  • to request rectification or erasure of your personal data, as far as the legislation permits – please contact the Data Protection Officer and provide details of what data you wish to be rectified or erased.

You can find out more about your rights in relation to data protection here: or from the Data Protection Officer by telephone or in writing, as detailed above.

Information Commissioner’s Office

The ICO is the UK’s independent body set up to uphold information rights. 

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone:  0303 123 1113  

The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone:  0303 123 1115 


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