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A new data protection law was introduced on 25th May 2018. As a result, we've updated our Privacy Notice to make it easier for you to find out how we use, process and protect your information.
Argyll and Bute Council will act as the ‘Data Controller’ for the personal data you provide to us. The Data Protection Officer, who is responsible for ensuring personal data is managed in accordance with data protection legislation, can be contacted as follows:
Address: Data Protection Officer, Argyll and Bute Council, Legal and Regulatory Support, Kilmory, Lochgilphead PA31 8RT.
Email: data.protection@argyll-bute.gov.uk
Telephone: 01546 605522
As part of the Housing Benefit (HB) and Council Tax Reduction (CTR) application process, Argyll and Bute Council collect personal data about you and members of your family.
The information collated includes:
We will use this data to process your claim and may check some of the information with other sources, such as the electoral roll or credit reference agencies to ensure this data is accurate.
The Council has approved the issue of Scotland Loves Local (SLL) gift cards to CTR recipients as at 28 April 2022 and some of your data will be shared with Miconex Limited in order to send gift cards with a spend limit of £120 on them to help mitigate the current cost of living crisis.
Your name, address and national insurance number will be shared with Miconex Limited. They will process this information for the purpose of issuing the cards to you and allowing you to activate them online.
The Council already hold this information. Processing your personal information in this way is necessary for the performance of this task by the council and is in the public interest.
We will the Council Tax Reduction information we hold about you (where applicable) to:
The lawful basis for collecting your information in these circumstances is:
Public task: processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Council.
We share information with Miconex Limited in order to issue you with your gift card.
We will only share your basic information with Miconex this is done as it is important to issue the SLL gift card to you in order to reduce the impact of the Cost of Living Crisis. This will minimise the risk of harm or emergency situations being caused by the crisis.
We will keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept after all action on your claim has finished and the period required by the Council for legal and audit purposes has passed, which is normally 6 years after your claim has been cancelled. All information will be held securely and destroyed under confidential conditions.
Miconex Limited will dispose of your information after 2 years.
We do not transfer personal information outside the UK.
When you provide information to the Council, you will have the following rights:
You can find out more about your rights in relation to data protection here: www.argyll-bute.gov.uk/data-protection or from the Data Protection Officer by telephone or in writing, as detailed above.
The ICO is the UK’s independent body set up to uphold information rights.
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Email: casework@ico.org.uk
The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone: 0303 123 1115
Email: Scotland@ico.org.uk