If you need advice regarding a product or service which you are not happy with, you should contact the Advice Direct Scotland service, which has replaced the Citizens Advice Consumer Service & Consumer Direct since 31st March 2019.
You can contact the Advice Direct Scotland Service on 0808 164 6000, or visit their website at www.consumeradvice.scot. From the website, you can connect with Advice Direct Scotland via email, facebook, twitter or livechat.
The service operates from 9.00 am to 5.00 pm Mondays to Fridays, excluding bank holidays. Advisors are trained on all aspects of consumer rights and help people to take the best course of action when they have a consumer problem by giving legally correct advice.
For business enquiries please contact your local Trading Standards office using the Online Enquiry Form or you can email firstname.lastname@example.org please provide full details of your enquiry together with your name and contact telephone number. You can telephone Trading Standards on 01546 605519.
Bute and Cowal
22 Hill Street
Helensburgh and Lomond
Helensburgh and Lomond Civic Centre
38 East Clyde Street
Mid Argyll, Kintyre and Islay
Oban, Lorn and the Isles
For Debt Counselling enquiries please contact your local office using the Online Enquiry Form or you can email the Debt Counselling team at email@example.com please provide full details of your enquiry together with your name and contact telephone number. You can telephone Debt Counselling on 01546 605519.
Debt Counselling Section