Report a road or lighting fault

Traffic Cone

If you spot a fault on our roads, whether it is a pot hole or a street light not working, we want to know about it so we can fix it.

You can report any problems with street lighting or faults on the road, such as potholes or damaged signs by filling in the online reporting form below.

Reporting form

Category of Fault

Is the fault a lighting fault (street lights, traffic lights, illuminated signs, etc.) or a roads fault (potholes, non-illuminated signs, drains, etc.)?

Item Type

Choose a type of item.

loading list

Processing

processing image

Question

Do you know the road and ID number of the item?

Find the Road

Find the Item

Processing

Fault Location

Narrow down the location of the fault using the search:

Map

Click on the map below to tell us where the fault is. You can zoom in and out using the '+' and '-' buttons.

Fault

Select a fault.

Processing

Fault Details

Please enter any additional details about the fault that you think might help us:

Summary

Please check that everything is correct before continuing.

Road:

 
Item Reference:
 
Fault description:
 
Fault Location:
 

Contact Details

You don't need to give us your contact details, but they will allow us to contact you if we need more information about your report.

Submitting Report

processing

Result

Thank you for your report. The reference number is , please quote this number in any correspondence regarding this fault.

Quit

Are you sure you want to abandon this report?

Help

Oops!

Sorry, there seems to have been an error. Please hit the back button below and try again. If the problem persists you can call our customer services team on 01546 605522.