Report a road or lighting fault

Traffic Cone

If you spot a fault on our roads, whether it is a pot hole or a street light not working, we want to know about it so we can fix it.

You can report any problems with street lighting or faults on the road, such as potholes or damaged signs by filling in the online reporting form below.

Reporting form

Category of Fault

Is the fault a lighting fault (street lights, traffic lights, illuminated signs, etc.) or a roads fault (potholes, non-illuminated signs, drains, etc.)?

Item Type

Choose a type of item.

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Question

Do you know the road and ID number of the item?

Find the Road

Find the Item

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Fault Location

Narrow down the location of the fault using the search:

Map

Click on the map below to tell us where the fault is. You can zoom in and out using the '+' and '-' buttons.

Fault

Select a fault.

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Fault Details

Please enter any additional details about the fault that you think might help us:

Summary

Please check that everything is correct before continuing.

Road:

 
Item Reference:
 
Fault description:
 
Fault Location:
 

Contact Details

You don't need to give us your contact details, but they will allow us to contact you if we need more information about your report.

Submitting Report

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Result

Thank you for your report. The reference number is , please quote this number in any correspondence regarding this fault.

Quit

Are you sure you want to abandon this report?

Help

Map Help

You must select the location of the fault, or the item of street furniture that has the fault. Please try to be as accurate as possible, as this helps our inspectors to quickly find the fault.

All Council owned lighting units are marked on the map. Privately owned lighting units are not marked, and the owner of the light should be contacted. This may be a private landlord, or a housing association, etc.

Defects on trunk roads, (A82, A83, A85, A828) should be reported to BEAR Scotland on 01738 448600.

Oops!

Sorry, there seems to have been an error. Please hit the back button below and try again. If the problem persists you can call our customer services team on 01546 605522.