The Building Standards Team has 6 main reporting targets:
- % of Building Warrant applications responded to within 20 days
- % of Building Warrants issued within 6 days
- % of Building Warrants issued within 10 days
- % of completion certificates issued within 3 days
- Average number of days to respond to a request for a completion certificate
- % of applicants providing feedback who were either satisfied or very satisfied with our service
Percentage of building warrant applications responded to within 20 days
Percentage of building warrant applications responded to within 20 days
| Dates |
Percentage responded to within 20 days (Target 95%) |
| March 2025 |
100 |
| February 2026 |
99.2 |
| January 2026 |
98.3 |
| December 2025 |
100 |
| November 2025 |
96.1 |
| October 2025 |
98.9 |
| September 2025 |
97.3 |
| August 2025 |
97.8 |
| July 2025 |
99.1 |
| June 2025 |
99 |
| May 2025 |
98.2 |
| April 2025 |
100 |
Percentage of building warrants issued within 6 days
Percentage of building warrants issued within 6 days
| Dates |
Percentage issued within 6 days (Internal Target 90%) |
| March 2025 |
98.6 |
| February 2026 |
100 |
| January 2026 |
100 |
| December 2025 |
100 |
| November 2025 |
98.4 |
| October 2025 |
100 |
| September 2025 |
100 |
| August 2025 |
100 |
| July 2025 |
98.7 |
| June 2025 |
100 |
| May 2025 |
100 |
| April 2025 |
97.1 |
Percentage of building warrants issued within 10 days
Percentage of building warrants issued within 10 days
| Dates |
Percentage issued within 10 days (Target 90%) |
| March 2025 |
100 |
| February 2026 |
98.6 |
| January 2026 |
100 |
| December 2025 |
100 |
| November 2025 |
100 |
| October 2025 |
100 |
| September 2025 |
98.7 |
| August 2025 |
98.5 |
| July 2025 |
100 |
| June 2025 |
100 |
| May 2025 |
100 |
| April 2025 |
100 |
Percentage of completion certificates issued within 3 days
Percentage of completion certificates issued within 3 days
| Dates |
Percentage issued within 3 days (Target 90%) |
| March 2025 |
100 |
| February 2026 |
100 |
| January 2026 |
100 |
| December 2025 |
100 |
| November 2025 |
100 |
| October 2025 |
100 |
| September 2025 |
100 |
| August 2025 |
100 |
| July 2025 |
100 |
| June 2025 |
100 |
| May 2025 |
100 |
| April 2025 |
100 |
Average number of days to respond to a request for a completion certificate
Average number of days to respond to a request for a completion certificate
| Dates |
Average number of days to respond (Target 3 days) |
| March 2025 |
2 |
| February 2026 |
1 |
| January 2026 |
1 |
| December 2025 |
1 |
| November 2025 |
1 |
| October 2025 |
1 |
| September 2025 |
1 |
| August 2025 |
1 |
| July 2025 |
1 |
| June 2025 |
2 |
| May 2025 |
1.5 |
| April 2025 |
2 |
Percentage of applicants providing feedback who were either satisfied or very satisfied with our service
Percentage of applicants providing feedback who were either satisfied or very satisfied with our service
| Dates |
Percentage who were satisfied or very satisfied (Target now Scottish Average 8.5) |
| March 2025 |
8.7 |
| February 2026 |
10 |
| January 2026 |
10 |
| December 2025 |
10 |
| November 2025 |
10 |
| October 2025 |
10 |
| September 2025 |
10 |
| August 2025 |
10 |
| July 2025 |
10 |
| June 2025 |
10 |
| May 2025 |
10 |
| April 2025 |
9.9 |
