The Building Standards Team has 6 main reporting targets:
- % of Building Warrant applications responded to within 20 days
- % of Building Warrants issued within 6 days
- % of Building Warrants issued within 10 days
- % of completion certificates issued within 3 days
- Average number of days to respond to a request for a completion certificate
- % of applicants providing feedback who were either satisfied or very satisfied with our service
Percentage of building warrant applications responded to within 20 days
Percentage of building warrant applications responded to within 20 days
| Dates |
Percentage responded to within 20 days (Target 95%) |
| June 2025 |
99 |
| May 2025 |
98.2 |
| April 2025 |
100 |
| March 2025 |
100 |
| February 2025 |
98.8 |
| January 2025 |
100 |
| December 2024 |
100 |
| November 2024 |
98.7 |
| October 2024 |
100 |
| September 2024 |
100 |
| August 2024 |
100 |
| July 2024 |
100 |
| June 2024 |
95.1 |
| May 2024 |
94.1 |
Percentage of building warrants issued within 6 days
Percentage of building warrants issued within 6 days
| Dates |
Percentage issued within 6 days (Internal Target 90%) |
| June 2025 |
100 |
| May 2025 |
100 |
| April 2025 |
97.1 |
| March 2025 |
98.6 |
| February 2025 |
98.6 |
| January 2025 |
97 |
| December 2024 |
96 |
| November 2024 |
96 |
| October 2024 |
100 |
| September 2024 |
100 |
| August 2024 |
98.3 |
| July 2024 |
96.2 |
| June 2024 |
98.6 |
| May 2024 |
96.2 |
Percentage of building warrants issued within 10 days
Percentage of building warrants issued within 10 days
| Dates |
Percentage issued within 10 days (Target 90%) |
| June 2025 |
100 |
| May 2025 |
100 |
| April 2025 |
100 |
| March 2025 |
100 |
| February 2025 |
100 |
| January 2025 |
100 |
| December 2024 |
98 |
| November 2024 |
100 |
| October 2024 |
100 |
| September 2024 |
100 |
| August 2024 |
100 |
| July 2024 |
97.5 |
| June 2024 |
98.6 |
| May 2024 |
100 |
Percentage of completion certificates issued within 3 days
Percentage of completion certificates issued within 3 days
| Dates |
Percentage issued within 3 days (Target 90%) |
| June 2025 |
100 |
| May 2025 |
100 |
| April 2025 |
100 |
| March 2025 |
100 |
| February 2025 |
100 |
| January 2025 |
92 |
| December 2024 |
100 |
| November 2024 |
100 |
| October 2024 |
100 |
| September 2024 |
100 |
| August 2024 |
100 |
| July 2024 |
100 |
| June 2024 |
100 |
| May 2024 |
100 |
Average number of days to respond to a request for a completion certificate
Average number of days to respond to a request for a completion certificate
| Dates |
Average number of days to respond (Target 3 days) |
| June 2025 |
2 |
| May 2025 |
1.5 |
| April 2025 |
2 |
| March 2025 |
2 |
| February 2025 |
2 |
| January 2025 |
2 |
| December 2024 |
2 |
| November 2024 |
2 |
| October 2024 |
2 |
| September 2024 |
2 |
| August 2024 |
2 |
| July 2024 |
2 |
| June 2024 |
2 |
| May 2024 |
2 |
Percentage of applicants providing feedback who were either satisfied or very satisfied with our service
Percentage of applicants providing feedback who were either satisfied or very satisfied with our service
| Dates |
Percentage who were satisfied or very satisfied (Target now Scottish Average 8.5) |
| June 2025 |
10 |
| May 2025 |
10 |
| April 2025 |
9.9 |
| March 2025 |
8.7 |
| February 2025 |
Nil Return |
| January 2025 |
Nil Return |
| December 2024 |
Nil Return |
| November 2024 |
Nil Return |
| October 2024 |
Nil Return |
| September 2024 |
Nil Return |
| August 2024 |
Nil Return |
| July 2024 |
Nil Return |
| June 2024 |
Nil Return |
| May 2024 |
100 |
