Community Housing Assessment Tool (CHAT) - privacy statement

A new data protection law was introduced on 25th May 2018. As a result, we've updated our Privacy Notice to make it easier for you to find out how we use, process and protect your information.

Why do we need this information?

You have chosen to communicate with Argyll and Bute Council about Community Housing Assessment and we may contact you with regard to the information/ comments you have provided and how this is being utilised to inform this process.  

The lawful basis for collecting your information in these circumstances is that:-

  • Article 6(1)(a) – Consent – you are consenting to the processing of your personal information through submission of the form

Your Personal Data

Argyll and Bute Council will act as the ‘Data Controller’ for the personal data you provide to us. The Data Protection Officer, who is responsible for ensuring personal data is managed in accordance with data protection legislation, can be contacted as follows:

Address: Argyll and Bute Council, Legal and Regulatory Support, Kilmory, Lochgilphead PA31 8RT. Email: Telephone:  01546 605522 

What we will do with your information?

We will share your personal data and feedback within the Housing Services team within the Council who are responsible for carrying out an analysis of responses. If you have provided contact details, your personal data may also be used to contact you to advise on how your feedback has been processed and how it has helped to inform our work. We will publish a report with a summary of all consultation responses, but these will not contain any personal data. The report will be shared with the Community Council/Development Trust who are leading on the Community Housing Assessment.  

Your data will be stored on servers located within the United Kingdom.  We will take all reasonable steps to ensure that your data is kept secure, and more information on how we do this can be provided by contacting the Data Protection Officer (contact details can be found above).

How long will we keep your information?

Your personal information will only be kept for one year

More information on our retention policy can be obtained from the Data Protection Officer if required.

Automated Decision Making

No automated decision making will take place.

Your Rights

When you provide information to the Council, you will have the following rights:

  • to withdraw consent at any time, where the legal basis specified above is consent (not applicable)
  • to lodge a complaint with the Information Commissioner’s Office – see below for details
  • to request access to your personal data – please contact the Data Protection Officer if you wish to submit a request.
  • to data portability, where the Legal basis specified above is i) consent or ii) performance of a contract (not applicable)
  • to request rectification or erasure of your personal data, as far as the legislation permits – please contact the Data Protection Officer and provide details of what data you wish to be rectified or erased.

You can find out more about your rights in relation to data protection here: or from the Data Protection Officer by telephone or in writing, as detailed above.

Information Commissioner’s Office

The ICO is the UK’s independent body set up to uphold information rights. 

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone:  0303 123 1113   

The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone:  0303 123 1115 

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