Reporting poor road conditions
Our winter maintenance request form can be used to request road or pavement gritting, snow clearance, and grit bins and heaps, but please be aware that we treat roads and pavements in a strict order of priority e.g. routes to hospitals. Unless there is an emergency situation it is highly unlikely that non priority roads and pathways will be treated.
Additional grit bins and heaps are not ordinarily supplied due to the limited capacity to refill these but we may be able to place grit heaps in isolated rural locations (steep hills and bends) which become problematic.
Winter maintenance request form
You can let us know about any problems with street lighting or faults on the road, such as potholes, flooding, drains, street lights out, or damaged signs using our online form - Report a road or lighting fault
If you believe the issue to be an emergency please phone:
- Roads and Lighting Faults - 01546 605514 Monday to Friday 9am to 5pm, except public holidays
- RALF (Roads and lighting faults) - 0800 37 3635 (evenings, weekends and public holidays)
