Service Status

The latest information about roads, bins, ferry, schools and other council services can be found here.

You can also keep up to date with the latest information about school, office and road closures by:

For updates on the status of the A83 Rest and be Thankful, and the Old Military Road, please see the Traffic Scotland website

Current disruptions

This page was last updated: Thu, 20/01/2022 - 16:10
green light Schools

There are no reported disruptions to schools.

red light Bin collection
Bin disruption, Cowal Last updated: Wed, 19/01/2022 - 11:09
(originally posted: Wed, 19/01/2022 - 11:09)

The commercial premises affected:

Queens Hall, The Crown, Ladbrokes, Riverside Leisure Centre, Big Boots the Chemist (182 Argyll Street), Swallow Café, Livingstones Restaurant, West Coast Cinemas, Dunoon Job Centre, St Muns Primary School,  Dolphin Hall Annex, Dolphin Hall, Mariner Care Home (bottom of Queen Street), Kirn Primary School. School Hostel, Dunclutha Childrens’ Home, Fountain Quay, Kirn Variety Store, Ashgrove Care Home.

 

Domestic premises affected:

Queen Street (Argyll Street to Pilot Street), Union Lane, Glebe Avenue, Oxford Lane, Eton Avenue, The Glebe, Regent Terrace, Salisbury Terrace, Manse Avenue, Queen Street (Pilot Street to Alexandra Parade), Douglas Cottages, Willow Way, Lilyoak, The Sheilling, Murrayfield.

Recycling Collections, Cowal Last updated: Wed, 19/01/2022 - 10:46
(originally posted: Wed, 19/01/2022 - 10:46)

We have not been able to service the Recycling bins which were due for collection on 19th January in the following areas:

 

St Catherine’s

Lochgoilhead

Drimsynie Estate

Carrick Castle

 

Cairndow

 

Please leave your bins out for collection, any excess waste can be left beside the bin and it will be collected as long as it's in a recyclable container. 

We apologise for any inconvenience.

Recycling collections - Cowal Last updated: Wed, 12/01/2022 - 15:13
(originally posted: Wed, 12/01/2022 - 15:13)

Due to operational issues, some of the recycling collections on the limited access route in Cowal cannot be uplifted.

The affected areas are:

Belmont Lane, Dunoon
Albert Crescent Flats, Dunoon
Johnston's Farm, Sandbank

Please leave your bins out for collection and we will uplift them as soon as possible.

We apologise for any inconvenience.

Bin Collection Services Disruption Last updated: Wed, 12/01/2022 - 15:10
(originally posted: Thu, 06/01/2022 - 11:19)

Due to vehicle breakdown, the scheduled recycling collection for Tighnabruaich has been disrupted.

Unfortunately, we are unable to provide a catch up service. Therefore your bins will be uplifted on the next scheduled date which is Thursday 20th January.

Excess waste can be presented beside your recycling bins, provided it is in a container which is suitable for recycling.

Areas affected include:

Kames
Millhouse
Tighnabruaich
Dalinlongart Cottages
Glen Lean
Clachaig
Ardtaraig Estate
Balliemore Farm
Portavadie Marina

We apologise for any inconvenience.

Disruptions to bin collections in Helensburgh and Lomond area Last updated: Wed, 12/01/2022 - 11:28
(originally posted: Mon, 10/01/2022 - 13:03)

Due to vehicle breakdowns, recycling, general waste and food waste collections in Helensburgh and Lomond continue to be disrupted. Please leave your bins out for collections and we will uplift them as soon as possible.

We apologise for any inconvenience.

Disruption to bin collections on Colonsay Last updated: Fri, 07/01/2022 - 14:10
(originally posted: Fri, 07/01/2022 - 14:10)

Bin collections scheduled to take place on Colonsay this weekend will not take place. We will arrange a date to catch up with these missed collections as soon as we can, and update this information when a new date has been arranged. We apologise for any invconvenience.

amber light Roads
Lochgilphead Front Green closed from 31st May 2021 Last updated: 11 Jan 2022 - 10:49 (originally posted: 28 Apr 2021 - 12:10)

Lochgilphead Front Green will be closed from 31 May through to April 2022 to enable works to be undertaken.

Further information on the plans, and updates on the progress of the works, are available on our Lochgilphead Front Green page

B8001 Skipness to Claonaig road Last updated: 12 Mar 2021 - 16:56 (originally posted: 12 Mar 2021 - 16:56)

There is currently a large crack in the B8001 Skipness to Claonaig road. The road remains open and we are progressing a temporary repair which will involve filling in the crack while we design a suitable long term solution.

The permanent solution is likely to involve tying the road together with specialist steelwork which have a reasonably long lead-in time, meaning the work is unlikely to be progressed before late summer/autumn.

B8001 road disruption location map

red light Lighting
Argyll St - Dunoon - Result of Building Fire Last updated: 16 Dec 2021 - 12:12 (originally posted: 26 Aug 2021 - 11:14)

Some Street Lighting associated with Argyll St building fire is currentlly unlit.

In the mean time , where we can give a temporay connection , we have restored some of the lights.

George Street Helensburgh Lomond Last updated: 7 Jun 2021 - 14:56 (originally posted: 4 Mar 2021 - 14:02)

George Street  Helensburgh  Lomond   ref.210202-000170  CABLE FAULT  After further investigation the issue is a cable fault that requires the Service Providers attendance to reconnect Power Supply  . Cabling under test conditions, with lights permanently on , as a temporary measure , until full extent of fault and repairs can be deteremined 

amber light Buildings
Council service points re-opening to members of the public Last updated: Wed, 04/08/2021 - 15:28
(originally posted: Tue, 24/03/2020 - 15:18)

Our Customer Service Points will re-open to walk up customers on a part-time basis, and for pre-booked appointments from Monday 2nd August – see below for details

Re-opening of service points - guidance

Customers are requested to continue to use the website or contact telephone numbers wherever possible to meet your information needs and to raise essential service requests. All other council offices remain closed to the public.

green light Emergencies

 

amber light Ferries

Disruption to sailings - Cuan Ferry - Last updated: Thu, 02/12/2021 - 11:41
(originally posted: Thu, 02/12/2021 - 11:41)

Work will commence on Monday 6th December 2021 to resurface Cuan slip. Work will be done in stages over the next six to eight weeks to minimise disruption to ferry sailings. Due to the nature of the work, completing within planned timeframe will be heavily dependent on weather and tides. Further detail will be provided on possible disruption as soon as details are known.

Edit link:

red light Online services

Website login currently unavailable - Last updated: Thu, 20/01/2022 - 16:10
(originally posted: Thu, 20/01/2022 - 16:10)

Our website login, for customers to login to their online council tax account and access services such as signing up for newsletters and alerts, is currently unavailable due to essential maintenance. We apologise for any inconvience, and will have this back up and running again as soon as possible.

amber light Online services

Some online services unavailable 8 - 11.45pm on 20th January - Last updated: Thu, 20/01/2022 - 11:05
(originally posted: Thu, 20/01/2022 - 11:05)

Due to essential maintenace, some of our online services will be unavailable between 8pm and 11.45pm on Thursday 20th January. The services affected will be:

  • Our online planning system (for viewing applications and making comments)
  • Our online maps
  • Some online reporting forms (such as reporting roads/street lighting faults, fly-tipping, dog fouling, and other forms that ask you to tell us the location of the fault on a map)

We apologise for any inconvenience.