Building Standards Performance Information

There are changes to some of our services -  please check our Coronavirus pages for the latest situation

The Building Standards Team has 5 main reporting targets:

  • % of Building Warrant applications responded to within 20 days
  • % of building warrants issued within 6 days
  • % of completion certificates issued within 3 days
  • Average number of days to respond to a request for a completion certificate
  • % of applicants providing feedback who were either satisfied or very satisfied with our service

 

Percentage of building warrant applications responded to within 20 days

 image  

DatesPercentage responded to within 20 days
April - June 201191.2
July - September 201192.8
October - December 201187.6
January - March 201289.9
April - June 201295.4
July - September 201296.8
October - December 201297.6
January - March 201395.2
April - June 201397.3
July - September 201396.3
October - December 201397.2
January - March 201492.7
April - June 201495.2
July - September 201497.2
October - December 201495.5
January - March 201590.0
April - June 201595.3
July - September 201592.4
October - December 201595.8
January - March 201695.8
April - June 201695.8
July - September 201695.7
Oct - December 201695.7
Jan - Mar 201794
April - June 201790.8
July - September 201793.9
October - December 201792.3
Jan - Mar 201894.8
Apr - Jun 201892.9
July - September 201895.6
October - December 201898.1
Jan - Mar 201998.1
April - June 201999.0
July - September 201996.1
Oct - December 201998.6
Jan - Mar 202098.8

Percentage of building warrants issued within 6 days

   image

DatesPercentage issued within 6 days
April - June 201188.1
July - September 201189.1
October - December 201178.5
January - March 201283.2
April - June 201293.1
July - September 201292.1
October - December 201293.3
January - March 201397
April - June 201395.5
July - September 201394.0
October - December 201391.3
January - March 201493.3
April - June 201491.1
July - September 201496.4
October - December 201490.8
January - March 201596.8
April - June 201592.7
July - September 201593.9
October - December 201597.6
January - March 201691.5
April - June 201688.7
July - September 201692.9
Oct - December 201695.1
Jan - Mar 201792.6
April - June86.7
July - September 2017100
October - December 201788.8
Jan - Mar 201898.4
Apr - Jun 201893.8
July - Sept 201895.5
October - December 2018100
Jan - Mar 201998.8
April - June 201998.1
July to September 201993.3
Oct to December 201998.5
Jan - Mar 202096.6

Percentage of completion certificates issued within 3 days

  image   

DatesPercentage issued within 3 days
April - June 201192.8
July - September 201195.4
October - December 201191.1
January - March 201293.9
April - June 201298.2
July - September 201295.0
October - December 201298.8
January - March 201393.9
April - June 201399.3
July - September 201399.6
October - December 201396.6
January - March 201499.2
April - June 201499.5
July - September 201499.1
October - December 2014100
January - March 2015100
April - June 201597.6
July - September 201598
October - December 2015100
January - March 2016100
April - June 2016100
July - September 201699.3
Oct - December 2016100
Jan - Mar 201798.6
April - June 201799.5
July - September 2017100
October - December 201797.8
Jan - Mar 201898.9
Apr - Jun 2018100
July - Sept 2018100
October - December 2018100
Jan - Mar 2019100
April - June 2019100
July - September 2019100
Oct - December 2019100
Jan - Mar 2020100

Average number of days to respond to a request for a completion certificate

  image

DatesAverage number of days to respond
April - June 20112.6
July - September 20112.5
October - December 20112.2
January - March 20122.1
April - June 20122.2
July - September 20122.1
October - December 20122.0
January - March 20132.0
April - June 20131.6
July - September 20131.5
October - December 20131.7
January - March 20141.4
April - June 20141.7
July - September 20142.7
October - December 20141.7
January - March 20151.4 
April - June 20152.4
July - September 20151.9
October - December 20151.9
January - March 20161.9
April - June 20162.5
July - September 20162.2
Oct - December 20161.9
Jan - Mar 20172.2
April - June 20172
July -- September 20172
October - December 20173
Jan - Mar 20182.7
Apr - Jun 20182.5
July - Sept 20182.5
October - December 20182.2
Jan - Mar 20192.2
April - June 20192.1
July - September 20192.3
Oct - December 20192.6
Jan - Mar 20202

Percentage of applicants providing feedback who were either satisfied or very satisfied with our service

    image

DatesPercentage who were satisfied or very satisfied
April - June 2011100
July - September 201195
October - December 2011100
January - March 201292.3
April - June 2012100
July - September 2012100
October - December 201297
January - March 2013100
April - June 2013100
July - September 201393.8
October - December 2013100 
January - March 201494.1
April - June 2014100
July - September 2014100
October - December 201493.8
January - March 2015100
April - June 201591.7
July - September 2015100
October - December 2015100
January - March 2016100
April - June 2016100
July - September 2016100
Oct - December 2016100
Jan - Mar 2017100
April - June 2017100
July - September 2017100
October - December 2017100
Jan - Mar 2018100
Apr - Jun 2018100
July - Sept 2018100
October - December 2018100
Jan - Mar 2019100
April - June 2019100
July - September 2019100
Oct - December 2019100
Jan - Mar 2020100