Sign up for flooding alerts (provided by Floodline)
Grants and support for households and tenants
Scottish Welfare Fund
The Scottish Welfare Fund is able to assist those on a low income affected by flooding where they do not have any other form of support. For example, if you do not have home or contents insurance.
Any support received from the Scottish Welfare Fund will not affect benefit entitlements.
Crisis Grants
Crisis Grants are available in a crisis to meet expenses that have arisen as a result of an emergency or disaster in order to avoid an immediate threat to health or safety of you or your family.
Help with council tax and housing benefit
If you have to move out of your home for an extended period to allow repairs, and if the property is unoccupied and unfurnished, you may be entitled to up to 12 months exemption from council tax.
We are here to support you with any changes to your Housing Benefit/Universal Credit and/or Council Tax.
Flood Re Build Back Better Insurance
Flood Re helps households at the highest risk of flooding. It is a re-insurance scheme that makes flood cover more widely available and affordable as part of your home insurance.
It is a world-leading approach to protecting UK homes against the risk of flooding and offers homeowners the chance to install Property Flood Resilience measures up to £10,000 when repairing their properties after a flood.
More information is available at https://www.floodre.co.uk/buildbackbetter/
Support for businesses
Advice and information is available through our Business Gateway service. Our business advisers can help with recovery and contingency planning. Please contact 01546 604555 or email business.gateway@argyll-bute.gov.uk.
Business rates discount
If your business premises have been forced to close, you are unable to trade and you have a rating liability, you may apply for unoccupied rates relief. Please advise the Business Rates Team of the change to your business circumstances.
Phone: 01586 555249
Email: ndr@argyll-bute.gov.uk
Business rates - further information
Private water supplies
Actions to take regarding private water supplies potentially affected by flooding.
The Scottish Environment Protection Agency (SEPA)
SEPA is the flood warning authority for Scotland.
- Check out their flood maps to show where flooding may impact
- Rainfall data
Register for SEPA Floodline to receive advanced notice of flooding
Scottish Water
Scottish Water is responsible for providing water and waste-water services to household customers and wholesale Licenced Providers. It delivers the investment priorities of Ministers within the funding allowed by the Water Industry Commission for Scotland.
- Visit www.scottishwater.co.uk/flooding
- Call their customer helpline on 0800 0778 778
The Scottish Flood Forum
The Scottish Flood Forum is a charitable organisation which supports individuals and communities at risk of flooding and that have flooded. It specialises in flood recovery and resilience.
- Ready for Flooding leaflet
- Household Flood Plan leaflet
- Flood Protection Guide leaflet
- A brief guide to drying your home leaflet
- Property Protection Advisor - this is a simple 'ready reckoner' tool that raises awareness of the options available and initial costs towards flood resistance measures for different types of properties
- Chartered Institute of Loss Adjusters Guide to Professional Conduct
For further information visit www.scottishfloodforum.org
How to report flooding
Report flooding on or around council roads using our online form
Report flooding on or around Trunk Roads online (eg A82, A83, A85, A828) or call Bear Scotland on 0800 028 1414
Report general flooding issues to Floodline (a national service provided by SEPA)
If flooding is an emergency or causing danger to life, please contact the emergency services for immediate help by phoning 999