Funeral Services

Your Personal Data

What information do we need?

Argyll and Bute Council will act as the ‘Data Controller’ for the personal data you provide to us. The Data Protection Officer, who is responsible for ensuring personal data is managed in accordance with data protection legislation, can be contacted as follows: 

Address: Data Protection Officer, Argyll and Bute Council, Legal and Regulatory Support, Kilmory, Lochgilphead PA31 8RT. 


Telephone:  01546 605522 

If you have any questions regarding the funeral service or wish to discuss anything with the Registrar please call 01546 605521 (option1) or email

The information we collect from you will include details such as your name, address, e-mail address and the information that we will collect for the deceased will include full name, date of birth, parent names, sibling names, name of spouse, names of children and other family members.

Why we need this information

Your information and the information of the deceased person is being collected for the following purpose(s):- arrangements and completion of personal funeral service.

We need to know this personal data in order to discuss with you the information that you would like detailed on the eulogy for the deceased person in order that the registrar can create a personal ceremony for the funeral service. Additional information would be added at the family or next of kin’s request and signed off before it was used during the ceremony

If you do not provide this information then we will be unable to complete the personal eulogy at the funeral service. We will not collect any personal data from you that is not needed for delivery of this service.

The lawful basis for collecting your information in these circumstances is:

Article 6(1)(a) – Consent - you have given us your consent to process the personal data for the purpose of a Civil Ceremony.

What we will do with your information?

All documents relating to funeral service will not be shared with any other departments within the local authority. It can be shared with the local undertaker T.A Blair with the consent of the family.

All of the information we collect from you will be processed by staff in the United Kingdom.  You should also be aware that your data will be stored on servers located within the United Kingdom; the data will not be processed outside the European Union.  We will take all reasonable steps to ensure that your data is kept securely and more information on how we do this can be requested from the Data Protection Officer.

How long will we keep your information?

We will usually keep the copy of the personal eulogy for a period of 12 months.  After this period it will be destroyed under secure arrangements if it is no longer required for the lawful purpose for which it was obtained. More information on our retention policy and procedure can be obtained from the Data Protection Officer if required.

Automated Decision Making

No automated decision making will take place.

Your Rights

When you provide information to the Council, you will have the following rights:

  • to withdraw consent at any time, where the lawful basis specified above is consent
  • to lodge a complaint with the Information Commissioner’s Office – see below for details
  • to request access to your personal data – please contact the Data Protection Officer if you wish to submit a request.
  • to data portability, where the Legal basis specified above is i) consent or ii) performance of a contract
  • to request rectification or erasure of your personal data, as far as the legislation permits – please contact the Data Protection Officer and provide details of what data you wish to be rectified or erased.

You can find out more about your rights in relation to data protection here: or from the Data Protection Officer by telephone or in writing, as detailed above.

Information Commissioner’s Office

The ICO is the UK’s independent body set up to uphold information rights. 

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone:  0303 123 1113  

The Information Commissioner’s Office – Scotland
45 Melville Street, Edinburgh, EH3 7HL
Telephone:  0303 123 1115