Performance Reporting and Best Value

Argyll and Bute Council works every day to deliver services that touch on all aspects of life in Argyll and Bute, and by working with partners helps to build a prosperous future for Argyll and Bute. Here you can find information on how your council is benefitting the lives of people who live, work and visit the area.

Did you know:-

  • Argyll and Bute is the second largest local authority area in Scotland (690,899 hectares), and covers almost 9% of the total Scottish land area
  • We have a population of 88,050
  • We have more inhabited islands than any other council in Scotland (23 inhabited islands).

Here you will find more facts and figures and maps of Argyll and Bute.       


You can find all the latest council news along with an extensive archive in our news section.

Performance Reporting and Scrutiny

Our performance reporting and scrutiny process ensures that our Elected Members and Senior Management have the information that allows them to effectively scrutinise the Council’s performance against the key priorities and objectives. This scrutiny occurs on a regular quarterly basis at the various Strategic Committes and 6-monthly at the Audit and Scrutiny Committee.

All Strategic Committees are responsible for reviewing performance against agreed policy objectives, monitoring improvement programmes, commenting on Council decisions made. This is complemented by inviting Lead Councillors to attend and inform on Council decisions and make recommendations to the Council as appropriate.

You can view papers and minutes of all the Strategic Committees here.

We have put together a glossary of the most commonly used terms; it should help explain some of our achievements. Some of the terms within the document are links that will take you to further information that may be useful.

Performance Reporting

The Community Plan / Single Outcome Agreement 2013-23 sets out the 6 local outcomes that the Council and Community Planning Partnership are committed to achieving.

Argyll and Bute Council's Performance and Improvement Framework (PIF) is fundamental to our approach for continuous improvement and service delivery. This Framework along with our performance management information makes it easier to understand how those outcomes are being delivered. Working within the Performance and Improvement Framework ensures that services are focused on continuous improvement and best value.

Just as our performance reporting process ensures that our Elected Members and Senior Management have the information that allows them to effectively scrutinise the Council's performance, our public performance reporting ensures that everyone can assess our performance against the Council's plans, understand the actions the Council takes to address any areas of concern and compare our performance with other Scottish Local Authorities in a relevant and timely manner.

The Council has various plans and reports that support decision making and service delivery. In the following section you can access the high level strategic documents.


Community Plan and Single Outcome Agreement 2013-2023 - This Community Plan/Single Outcome Agreement sets out the vision, priorities and objectives for Argyll and Bute over the next ten years. There are 6 long-term outcomes that support our overall objective.

Corporate Plan 2015-2017 – This plan outlines our Corporate Objectives and Outcomes

Assurance and Improvement Plan 2013-2016 – This plan sets out the timetable for scrutiny activity of the Council.

Service Plans – Service Plans set out the key service delivery aims for the financial year and are aligned to the Corporate Plan and Single Outcome Agreement. The Service Plans also detail the agreed measures, targets and timescales achieve the required results.

Corporate Improvement Plans - Our Improvement Plan sets out our key Improvements and timelines for timeline


Each financial quarter our performance information is recorded and reported for each department of the Council and the Council itself.

View the Quarterly Performance Reports 

Every year an Annual Performance Review is undertaken by each service, this provides the mechanism to review the previous year's key successes and challenges and identify key improvements for the coming year.

View the Service Annual Performance Reviews.

We also publish reports that give an overview of the council's performance. 

The SOA annual report is also published, this gives an overview of the performance achieved by the Council and Partners in delivering the 6 long-term outcomes.

Audited Accounts and Statements

Each year the council produces a set of published annual accounts that detail the previous year's financial results.  Find information on the financial results.

You can also find the Corporate Asset Management Strategy, the Corporate Asset Management Plan and Service Asset Management Plans here.

Procurement and Commissioning

Our procurement and commissioning team works with council services to develop contracts and procedures which achieve best value. Our performance is measured through a mixture of national best practice indicators and our own performance measures - find out more about how the Procurement team are performing.

All current council tenders are advertised via Public Contracts Scotland. By visiting our Buyer Profile you can view current tender exercises, contracts that have recently been awarded and our current contract register. View our Public Contacts Scotland Buyer Profile here.

Benefits Administration

Our Customer and Support Service is responsible for the collection of local taxes, administering housing benefit and discretionary housing payments as well as the council-tax reduction scheme.  View the average time it takes us to process a claim.

Corporate Human Resource (HR) Information

Our Employment Statistics are submitted each quarter to the Scottish Government for inclusion in the national Staffing Watch figures, you can access both historic and latest data on the Scottish Government website. You can find some additional information regarding some of our performance indicators here.

We are committed to addressing inequalities faced by our staff, elected members and our customers. This is reaffirmed by our key principles to equality which are outlined in our Corporate Plan and detailed in our Equalities Mainstreaming Report and Equality Outcomes Progress Report 2015 document.

Since 1st April 2013 we have been a Living Wage employer - find out further background and details here.

Sustainable Development and Climate Change

We are committed to taking a sustainable approach to deliver our vision and key objectives. The Argyll and Bute Local Development Plan (LDP) which was adopted in March 2015, is the Council’s key document setting out how it will facilitate Sustainable Development. See more information on the Biodiversity Duty report which has been submitted to the Scottish Government.

The Climate Change (Scotland) Act 2009 introduced ambitious targets and legislation to reduce Scotland's emissions by at least 80 per cent by 2050. The Act additionally placed duties on public bodies relating to climate change. You can view our climate change report for 2014/15 here.

Local Government Benchmarking Framework

All local authorities are participating in the Local Government Benchmarking Framework (LGBF).The Framework ensures that all the information provided is in a standard format with other Scottish Councils and is therefore comparable. By clicking on the above link you will be taken straight to the LGBF.

There are many differences to take into account when comparing our performance with other councils. To help make these comparisons more meaningful and share good practice we are part of a 'family group' of eight other councils with similar characteristics such as population and deprivation.

There are two sets of Family Groups - People's Services and Corporate Services.

Within People's Services we are part of Group 2 along with Angus; East Lothian; Highland; Midlothian; Moray; Scottish Borders and Stirling.

Within Corporate Services we are part of Group 1 along with Aberdeenshire; Dumfries and Galloway; Eilean Siar; Highland; Orkney Islands; Scottish Borders and Stirling.

Further information on family groups can be found on the Improvement Service website. Use the Improvement Service tool to find out more benchmarking data about the Council.

We have also analysed our data and present our performance with supporting 'Telling Our Story' and 'Looking Forward' commentary. The full report for 2016/17 can be found here.