Coll residents - BT update

Published Date: 

28 Oct 2022 - 19:02

BT statement 


Engineers are continuing investigations into the loss of broadband to around 40 households on the island of Coll.

Service is provided to a wireless broadband cabinet on Coll from a radio station at Tobermory on Mull. Riggers replaced two damaged radio dishes there on Thursday.

Unfortunately this hasn’t restored service, and specialist engineers are now needed on the island to continue investigations. Due to lack of helicopter and ferry access, and risk to private sailings due to swell, we’re currently trying to secure a private plane, but this is not available until Monday.

The cabinet serves around a quarter of island properties and we’re sorry for the ongoing outage and the impact on those affected.

Fixed phone and mobile services are not affected.