A report which presented the new draft ICT and Digital Strategy for approval was given consideration by the Committee. The last Strategy had been approved by Council in September 2013. The new Strategy had been developed to help all services design and use ICT and Digital Services and Structures to deliver positive outcomes for staff and customers; and included a new set of principles which would provide a framework for how ICT Services would be designed, sourced and delivered.
Decision
The Policy and Resources Committee –
1. Approved the ICT and Digital Strategy for 2017-20 as attached at Appendix 1 to the submitted report.
2. Welcomed the Strategy and recognised that the Strategy builds on the outstanding cost effectiveness and customer service already delivered by the Service.
(Reference: Report by Executive Director – Customer Services dated 14 July 2017, submitted)