Issue - meetings

Report by Executive Director – Development and Infrastructure Services

The Committee gave consideration to a report updating them on the progress to date with work to improve customer service in Roads and Amenity Services.  The work focused on improving proactive information, making better use of technology and streamlining the procedures for handling enquiries.

Decision

The Environment, Development and Infrastructure Committee –

1.    Endorsed the report and the overall approach.

2.    Agreed that a further report will come forward in six months.

(Reference:  Report by Executive Director – Development and Infrastructure Services dated 29 May 2019, submitted)