Issue - meetings

Report by Executive Director, Customer Services

The Committee gave consideration to a report which presented the Area Report and

Scorecard for Financial Quarter 4 2018/19 (January-March 2019) which illustrated the agreed performance measures.

Decision

The Oban, Lorn and the Isles Area Committee:-

1.         Noted the performance presented on the scorecard and supporting

commentary.

2.         Agreed that upon receipt of the Quarterly Performance Report the Area

Committee contact either the Performance Management and Improvement

Officer or the Responsible Named Officer with any queries and;

3.         Noted that work was ongoing and to respond to the Performance

Management and Improvement Officer with requests or comments regarding

the layout and format of the Report and Scorecard.

(Ref: Report by Performance and Improvement Officer dated 12 June 2019,

submitted).

Report by Performance Management and Improvement Officer

The Committee gave consideration to a report which presented the Area Report and

Scorecard for Financial Quarter 3 2018/19 (October-December 2018) which illustrated the agreed performance measures.

Decision

The Oban, Lorn and the Isles Area Committee:-

1. Noted the performance presented on the scorecard and supporting

commentary.

2. Agreed that upon receipt of the Quarterly Performance Report the Area

Committee contact either the Performance Management and Improvement

Officer or the Responsible Named Officer with any queries and;

3. Noted that work was ongoing and to respond to the Performance

Management and Improvement Officer with requests or comments regarding

the layout and format of the Report and Scorecard.

(Ref: Report by Performance and Improvement Officer dated 5 March 2019,

submitted).

Report by Performance Management and Improvement Officer

The Committee gave consideration to the Area Scorecard for financial quarter 2 of 2018-2019.

Decision

The Oban, Lorn and the Isles Area Committee:-

1. Noted the performance presented on the Scorecard and supporting commentary.

2. Noted they would contact the Amenities Manager or refer to the Roads and Amenities control HUB regarding the request for a breakdown of waste collection incidents within Oban, Lorn and the Isles.

3. Agreed the removal of the Community Emergency Plan measures from the Scorecard and Quarterly Performance reports from FQ3 2018/19 onwards.

4. Agreed that should the situation with Community Emergency Plans change the Civil Contingencies Manager would submit a report updating the Committee.

5. Agreed that upon receipt of the Quarterly Performance Report they  would contact either the Performance and Improvement Officer or the responsible named officer with any queries and;     

6. Noted that work was ongoing and to respond to the Performance and Improvement Officer with requests or comments regarding the layout and format of the report and scorecard.

(Ref: Report by Performance and Improvement Officer dated 12^th December 2018, submitted)