Issue - meetings

Cancelled Sailing Statistics

Meeting: 12/06/2018 - Cowal Transport Forum (Item 7)

7 Dunoon to Gourock Ferry Services pdf icon PDF 97 KB

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Additional documents:

Minutes:

Ross Moran of Caledonian MacBrayne provided the following update:-

 

  • In the last 6 months of the 9,505 olanned sailings there were 8,445 actual sailings.
  • There were 869 cancellations in the last 6 months.
  • There is now a Security Guard in place on the vessels on a Thursday, Friday and Saturday due to alcohol related incidents.
  • Ticket machines had been replaced.
  • 3G and 4G wifi was now built in and work is continuing to improve the signal.
  • Yvonne Hanley (Senior Port Assistant) and Evan MacKay (Marine Manager) are now in post.
  • The Colintraive to Rhubodach ferry service had a 2% increase in sailings.

 

Discussions took place over the reliability of the Argyll Ferries Service and the lack of progress with the tender.

 

Outcome

 

The Group:-

 

  1. Agreed to contact Transport Scotland and ask if there was a possibility of changing the vessels under the existing contract and to express extreme dissatisfaction regarding the timescales of the tender process.
  2. Agreed to contact Caledonian Maritime Assets Ltd regarding the concerns of the inadequate berthing facility at Gourock and disability access.
  3. Noted that representation from the Cowal Transport Forum would be sought on the Clyde Ferry Stakeholders Group.

 

Western Ferries

 

Gordon Ross provided the following update:-

 

  • New linkspan at McInroy’s Point is fully operational.
  • The linkspan at Hunter’s Quay was under construction and work would be completed over the summer.
  • Western Ferries were maintaining a 99.9% level of reliability service.
  • All efforts had been taken to minimise congestion of traffic at Hunters Quay.
  • It had been very busy with the excellent spell of weather with all businesses seeing an uplift.

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Meeting: 07/03/2018 - Cowal Transport Forum (Item 5)

Dunoon to Gourock Ferry Services

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Minutes:

The Area Governance Officer explained that Transport Scotland Ferries unit had declined the invitation to come to the meeting to discuss the ferry service on the basis that the tender exercise had commenced.  A further invitation to attend and discuss the issues with the service had also been declined on the basis that the operator would be able to respond to any concerns about the service.

 

Argyll Ferries

The Group considered a report on the cancelled sailing statistics that was contained in the agenda. A representative from Argyll Ferries was not present at the meeting so no further update was provided.

 

Outcome

The Forum expressed disappointment at the lack of representation and that the cancelled sailing statistics had increased.  It was agreed to  write a strongly worded complaint to Transport Scotland and Argyll Ferries.

 

Dunoon to Gourock Tender Process

Gordon Ross informed the Group that the current tender process was live but currently paused.

He further noted that there has not been a consultation on what will be in the tender and that Argyll Ferries contract is currently extended until December 2018 due to the delay in the tender process which is now some 18 months overdue.

 

Outcome

The Forum noted disappointment at the current standard of service.

 

Western Ferries

Gordon Ross provided the following update:

·         The current weather conditions caused problems but Western Ferries still managed to run a half hour service.

·         A second linkspan is now fully operational at McInroy’s Point and planning permission had now been granted at Hunter’s Quay.

·         A licence from Marine Scotland was required.

 

The Forum thanked Western Ferries and their staff for continuing to provide a service despite the recent weather conditions and also noted the regular representation from Western Ferries at the Cowal Transport Forum.

 

The Forum held a conversation regarding the pier and its future use.

 

Outcome

1.    It was requested that the timing of the buses be looked at when Argyll Ferries service is suspended as they currently run to the Argyll Ferries timetable and not the Western Ferries timetable.

2.    The Forum noted that local councillors are lobbying the Scottish Government and would like them to continue with this.

3.    The Forum requested that a special meeting of the Cowal Transport Forum be called to discuss the ongoing concerns being expressed at meetings and that

an invitation be extended to Mike Russell MSP to attend the Special meeting

        which would be arranged at a time to suit his parliamentary commitments.

 

 

 

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Meeting: 06/12/2017 - Cowal Transport Forum (Item 5)

Dunoon to Gourock Tendering Process

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Minutes:

(a)      Dunoon to Gourock Tendering Process

Gordon Ross provided a brief update that there was an interim report to be published by the Transport Minister in December. The Transport Minister had indicated that there preference  would be no requirements to tender going forward, however there are still significant obstacles to overcome. For example ownership and financial governance.

Gordon Ross commented that the existing contract with Argyll Ferries could continue for months if not years.

 

Lee McDowell spoke regarding the additional information requested from Caledonian MacBrayne before the full report would be published and Gordon Ross commented that the contract could continue for months if not years until a final answer was forthcoming.

 

Current services as they stand will continue and the Transport Minister indicated that there will be no answer on RET until the policy issues are dealt with.

 

Archie Reid stated that currently this was not good enough for the town. Western Ferries run a great service but he wants a reliable passenger service in the town as people can’t be expected to walk to Western Ferries. He also commented that businesses rely on people coming to the town and the current passenger only service is not reliable or acceptable.

 

OUTCOME

 

The Group noted that a reliable passenger service is required and requested that George Fiddes invite a suitable representative from Transport Scotland to the next meeting to discuss ferries.

 

Argyll Ferries

 

Lee McDowell provided the following update:

·         Security is now in place on Fri & Sat evenings and ticket sales are now done on the shore at Gourock.

·         Works completed successfully on Gourock roundhead.

·         Ali Cat DD completed successfully  - ran a day late due to tides when going in water.

·         Argyll Flyer went in for engine repairs prior to that for several days as pre-emptive repairs 

·         No current timetable changes 

·         Still waiting on a decision re Coruisk over winter  - could be from 17th Dec but this is still to be confirmed by Transport Scotland. 

·         Currently working on improving heating and the impact of removing the vending machines

 

Western Ferries

Gordon Ross provided the following update:

·         The linkspan at McInroy’s Point was almost complete but required a week of good weather to ensure the crane could operate.

·         Planning permission is being considered by Argyll and Bute Council to replicate the works from McInroy’s Point at Hunters Quay which will improve turnaround and less exposure to tidal shifts. Works for this will start spring 2018 and it is hoped that it will improve shuttling and robustness of service and give multiple berthing options.

 

Iain McNaughton asked if there would be any Improvements to passenger facilities. Gordon responded as they are running a service with no longer than a 15 minute waiting time improvements aren’t really required.

It was noted that ferry users should check social media for any disruptions to the service due to climactic weather as this is updated regularly.

 

Caledonian MacBrayne

Lee McDowell provide the following update:

Colintraive Rhubodach:

·         Work progressing at Colintraive - temp slip now in service and new traffic management in place to allow refurb of old slip. New slip being built at Rhubodach

·         Cancelled sailings in spring owing to exceptional spring tides causing negative tidal predications.

 

Tarbert to Portavadie:

·         Isle of Cumbrae Technical Issue delay on relief vessel caused by simultaneous other breakdowns

·         Reduction in cancelled sailings due to using the smaller MV Raasay to cover.

 

Douglas Blades asked if there was anything that could be done to prevent those parking at Rhubodach from removing the traffic cones which then caused an issue for the bus turning.

 

OUTCOME

 

Lee McDowell agreed to raise the issue of bus turning at Rhubodach with his colleagues and request that they keep an eye on the situation.

 

 

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Meeting: 04/10/2017 - Cowal Transport Forum (Item 5)

Cancelled Sailing Statistics (Argyll Ferries)

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Minutes:

The Group considered a Reliability and Punctuality report which set out the summer performance from this year with last year’s figures being used as a comparator.

 

OUTCOME

 

The Group noted the information provided.

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