Issue - meetings

CUSTOMER CONTACT CENTRE

Meeting: 22/01/2009 - Executive (Item 9)

CUSTOMER SERVICE CENTRE

Extract from Minutes of Mid Argyll, Kintyre and the Islands Area Committee 3 December 2008 and Report by Head of Democratic Services and Governance

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Additional documents:

Minutes:

The Executive considered a recommendation from the Mid Argyll, Kintyre and the Islands Area Committee regarding the ongoing staffing arrangements for the Tarbert Office.

 

Decision

 

To note the request from the Area Committee and the contents of the report prepared by the Head of Democratic Services and Governance.

 

(Reference: Extract from Minutes of Mid Argyll, Kintyre and the Islands Area Committee 3 December 2008 and Report by Head of Democratic Services and Governance dated December 2008, submitted)

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Meeting: 03/12/2008 - Mid Argyll, Kintyre & the Islands Area Committee (Item 20)

CUSTOMER CONTACT CENTRE

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Minutes:

The Committee considered a report outlining information requested by the Committee in regard to the sites identified as Customer Service Centre service points.

 

Motion

 

To note the terms of the report.

 

Moved by Councillor MacMillan, seconded by Councillor by Councillor Semple.

 

Amendment

 

To remit to the Executive Committee to consider ongoing staffing arrangements for the Tarbert office and ask that the Executive review the Business Case for the Customer Services Centre and, or as an alternative, identify all possible options for retaining a front line service (including Registration provision) within the Tarbert office and request that no action be taken to close the front line office until such consideration has been given.

 

Moved by Councillor Currie, seconded by Councillor Horn.

 

The requisite number of Members required the vote to be taken by calling the roll and Members voted as follows:-

 

Motion

Amendment

No Vote

 

Councillor Hay

Councillor Currie

 

Councillor MacMillan

Councillor Horn

 

Councillor Semple

Councillor Kelly

 

 

Councillor McAlpine

 

 

Councillor Philand

 

 

 

 

 

Decision

 

The Motion received 3 votes and the Amendment received 5 votes and the Committee resolved accordingly.

 

 

(Reference: Report by Head of Democratic Services and Governance, submitted).

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