Issue - meetings

Report by Executive Director with responsibility for Customer Support Services

The Area Committee gave consideration to a report presenting the Area Performance Report for Financial Quarter 1 2023/24 and illustrating the agreed performance measures.

Decision

The Oban, Lorn and the Isles Area Committee noted –

a)    the performance and supporting commentary as presented, giving credit to the team for the positive performance in terms of Corporate Outcome 1 – Percentage of clients satisfied that they are able to deal with their financial problems following our support and intervention;

b)    that upon receipt of the Quarterly Performance Report the Area Committee could contact either the Responsible Named Officer or Sonya Thomas with any queries; and

c)    that work is ongoing and that the Area Committee could respond to Sonya Thomas with requests.

(Reference:  Report by Executive Director with responsibility for Customer Support Services dated 23 August 2023, submitted)