Issue - meetings
Corporate Complaints Annual Report 2021/22 - TO FOLLOW
Meeting: 15/09/2022 - Audit and Scrutiny Committee (Item 12)
12 Corporate Complaints Annual Report 2021/22 
PDF 281 KB
Report by Executive Director with responsibility for Legal and Regulatory Support
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Additional documents:
- Annual Complaints Report 2021-22 V2.0, item 12
PDF 9 MB
- Corporate Complaints Appendix 2 - Themes Breakdown V1.0, item 12
PDF 232 KB
- Webcast for Corporate Complaints Annual Report 2021/22
Minutes:
The Committee gave consideration to a report which provided information on how the Council has dealt with complaints during the period between 1 April 2021 and 31 March 2022 and performed against the statutory indicators, which have been agreed between the Scottish Public Services Ombudsman (SPSO) and the Local Authorities Complaint Handlers Network.
Decision
The Audit and Scrutiny Committee considered and noted the content of this report.
(Reference: Report by Executive Director with responsibility for Legal and Regulatory Support, dated 15 September 2022, submitted)
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