Issue - meetings

Argyll and Bute Citizens Advice Bureau Update

Meeting: 31/08/2022 - Mid Argyll, Kintyre and the Islands Area Community Planning Group (Item 4)

4 Argyll and Bute Citizens Advice Bureau Update pdf icon PDF 468 KB

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Minutes:

The Group gave consideration to an update from Jen Broadhurst, Argyll and Bute Citizens Advice Bureau (CAB). The update highlighted an unprecedented rise in requests for advice and support from clients across all areas of Argyll and Bute and outlined that the impact of the cost of living crisis had pushed energy enquiries up by 89% between September and July compared to the same period last year. Information was also provided on the relocation of the office to the Helensburgh Community Hub; the recommencement of the Volunteer Adviser Training Programme and the upcoming AGM, which is scheduled to take place on 22 November 2022. 

 

Discussion was had in relation to the waiting time for general enquires. Jen advised that for any urgent cases, appointments would be given within a fortnight or more often than not within a week.

 

Decision

 

The Mid Argyll, Kintyre and the Islands Area Community Planning Group considered and noted the information provided.

 

(Reference: Report by Argyll and Bute Citizens Advice Bureau, submitted)

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