4 Argyll and Bute Citizens Advice Bureau Update PDF 468 KB
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Minutes:
The Group gave consideration to
an update from Jen Broadhurst, Argyll and Bute
Citizens Advice Bureau (CAB). The update highlighted an unprecedented rise in
requests for advice and support from clients across all areas of Argyll and
Bute and outlined that the impact of the cost of living crisis had pushed
energy enquiries up by 89% between September and July compared to the same
period last year. Information was also provided on the relocation of the office
to the Helensburgh Community Hub; the recommencement of the Volunteer Adviser
Training Programme and the upcoming AGM, which is scheduled to take place on 22
November 2022.
Discussion was had in relation to
the waiting time for general enquires. Jen advised that for any urgent cases,
appointments would be given within a fortnight or more often than not within a
week.
Decision
The Mid Argyll, Kintyre and the
Islands Area Community Planning Group considered and noted the information
provided.
(Reference:
Report by Argyll and Bute Citizens Advice Bureau, submitted)
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