Issue - meetings

Report by Executive Director with responsibility for Customer Support Services

A paper presenting the Area Scorecard for Financial Quarter 4 2021/22 (January to March 2022) which illustrated the agreed performance measures was considered.

Decision

The Committee:-

1.    noted and considered the performance and supporting commentary as presented.

2.    noted that upon receipt of the Quarterly Performance Report the Committee should contact either the Responsible Named Officer or the Performance Improvement Officer with any queries;

3.    noted that work was ongoing and that Members should respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the Performance Report; and

4.    noted the proposal to include the additional Corporate Outcome Indicators within the quarterly Area Committee report.

(Reference: Report by Executive Director with responsibility for Customer Support Services dated 9 May 2022, submitted)