5 Argyll and Bute Citizens Advice Bureau Update PDF 208 KB
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Minutes:
The Group considered an update from Jen Broadhurst, Argyll and Bute Citizens Advice Bureau (CAB).
The update highlighted an increased number of queries to the service, with a
particular rise in queries relating to debt, specifically energy debt. It was
noted that this had resulted in additional funding being obtained for the
employment of a part-time energy debt specialist and to increase the debt
support provided.
The update also included information relating to an
increase in clients seeking support to avoid eviction following the confirmed
resumption of face-to-face sessions by Her Majesty’s Court & Tribunals
Service; an increase in complex client issues and clients suffering from mental
health concerns; attempts to seek funding to assist vulnerable clients; the
commencement of the Spring 2022 Adviser Training Programme; an ongoing
consultation exercise to review the work of the CAB; and research which had
been carried out in relation to the private housing market across Argyll and
Bute.
Decision
The Oban, Lorn and the
Isles Area Community Planning Group considered and noted the information
provided.
(Reference: Report by Jen Broadhurst,
Bureau Manager, Argyll and Bute Citizens Advice Bureau, submitted)
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