Issue - meetings

Report by Executive Director with Responsibility for Customer Support Services

The Committee considered the Area Scorecard report for Financial Quarter 3 of 2021-2022 (October to December 2021), which illustrated the agreed performance measures.

Decision

The Helensburgh and Lomond Area Committee:

1.    noted and considered the performance and supporting commentary as presented in the report;

2.    noted that upon receipt of the Quarterly Performance Report the Area Committee Members could contact either the Responsible Named Officer or the Performance Improvement Officer with any queries;

3.    noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the Performance Report and Scorecard;

4.    noted the requirement to amend the current report template; and

5.    agreed that an amended report would be electronically circulated to Members for information and approval to meet the FQ4 2021/22 reporting deadline.

(Reference: Report by Executive Director with responsibility for Customer Support Services, dated 17^th March 2022, submitted)