5 AREA SCORECARD FQ3 2021/22 PDF 1 MB
Report by Executive Director with responsibility for Customer Support Services
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Minutes:
The
Committee gave consideration to the Area Report and Scorecard for Financial
Quarter 3 2021/22 (October to December 2021) which illustrated the agreed
performance measures.
Decision
The
Oban, Lorn and the Isles Area Committee:-
1. Noted the
performance and supporting commentary as presented.
2. Noted that
upon receipt of the Quarterly Performance Report, the Area Committee could
contact either the responsible named officer or the Performance and Improvement Officer with any queries.
3. Noted that
work is ongoing and to respond to the Performance and Improvement Officer with
requests or comments regarding the layout and format of the Performance Report
and Scorecard.
4. Noted the
requirement to amend the current report template and Scorecard.
5. Agreed that
an amended report template and Scorecard are electronically circulated to
Members for information and approval to meet the FQ4 2021/22 reporting
deadline.
6. Agreed to
end the production and circulation of the supplementary images of the Scorecard
by Corporate Outcome images.
(Reference: Report by Executive Director with
responsibility for Customer Support Services, dated 10 March 2022, submitted)
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