Issue - meetings

Report by Executive Director with responsibility for Customer Support Services

The Committee considered the Area Scorecard report for Financial Quarter 3 of 2021-2022 (October to December 2021), which illustrated the agreed performance measures.

The Committee congratulated the local planning team on their success in processing pre-application queries within the target time of 20 working days.

Decision

The Bute and Cowal Area Committee:

1. noted and considered the performance and supporting commentary as presented in the report;

2. noted that upon receipt of the Quarterly Performance Report they should contact either the Responsible Named Officer or the Performance Improvement Officer with any queries;

3. noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the Performance Report and Scorecard;

4. noted the requirement to amend the current report template and Scorecard;

5. agreed that an amended report template and Scorecard would be electronically circulated to Members for information and approval to meet the FQ4 2021/22 reporting deadline; and

6. agreed to end the production and circulation of the supplementary images of the Scorecard by Corporate Outcome images.

(Reference: Report by Executive Director with responsibility for Customer Support Services dated 1^st March 2022, submitted)