Issue - meetings

Report by Executive Director with responsibility for Customer Support Services

The Committee considered the Area Scorecard report for Financial Quarter 2 of 2021-2022 (July-September 2021) which illustrated the agreed performance measures.

Robust discussion was held on the deterioration of road markings and lack of working car parking machines, specifically in the Dunoon area, and how the traffic warden cannot pursue any parking issues if the signage is not adequately visible. Lighting issues were also discussed and the Committee expressed frustration at the lack of Officer attendance at the Area Committee to address issues raised.

Decision

The Bute and Cowal Area Committee;

1.    noted and considered the performance presented on the Scorecards and supporting commentary;

2.    noted that upon receipt of the Quarterly Performance Report the Area Committee Members could contact either the Performance Improvement Officer or the responsible named officer with any queries;

3.    noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the Report and Scorecard; and

4.    noted their dissatisfaction regarding the performance of Roads and Infrastructure Services (RIS) and that there was an expectation that the Head of Service of RIS would attend future meetings of the Area Committee.

(Reference: Report by Executive Director with responsibility for Customer Support Services dated 7 December 2021, submitted)