Issue - meetings

Report by Executive Director with responsibility for Customer Support Services

The Committee considered the Area Scorecard report for Financial Quarter 1 of 2021-2022 (April-June 2021) which illustrated the agreed performance measures.

Decision

The Oban, Lorn and the Isles Area Committee:

1.    noted and considered the performance presented on the Scorecards and supporting commentary;

2.    noted that upon receipt of the Quarterly Performance Report the Area Committee Members could contact either the Performance Improvement Officer or the responsible named officer with any queries; and

3.    noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the Report and Scorecard.

(Reference: Report by Executive Director with responsibility for Customer Support Services dated 8 September 2021, submitted)