Issue - meetings

Report by Executive Director with responsibility for Customer Support Services

The Committee considered the Area Scorecard report for Financial Quarter 4 of 2020-2021 (January-March 2021) which illustrated the agreed performance measures.

Decision

The Oban, Lorn and the Isles Area Committee;

1.    noted and considered the performance presented on the Scorecards and supporting commentary;

2.    noted that upon receipt of the quarterly performance reports the Area Committee Members could contact either the Performance Improvement Officer or the responsible named officer with any queries; and

3.    noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the report and scorecard.

(Reference: Report by Executive Director with responsibility for Customer Support Services dated 9 June 2021, submitted)