Issue - meetings

PERFORMANCE REVIEW - AREA SCORECARD

Meeting: 01/06/2021 - Bute and Cowal Area Committee (Item 5)

5 PERFORMANCE REVIEW - AREA SCORECARD pdf icon PDF 1 MB

Report by Executive Director with responsibility for Customer Support Services

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Minutes:

The Committee considered the Area Scorecard report for Financial Quarter 4 of 2020-2021 (January-March 2021) which illustrated the agreed performance measures.

 

Decision

 

The Bute and Cowal Area Committee;

 

1.    noted and considered the performance presented on the Scorecards and supporting commentary;

 

2.    noted that upon receipt of the quarterly performance reports the Area Committee Members could contact either the Performance Improvement Officer or the responsible named officer with any queries; and

 

3.    noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the report and scorecard.

 

(Reference: Report by Executive Director with responsibility for Customer Support Services dated 1 June 2021, submitted)

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