Issue - meetings

Report by Executive Director with responsibility for Customer Support Services

The Committee considered the Area Scorecard report for Financial Quarter 1 and 2 of 2020-2021 (April-June 2020 and July-September 2020) which illustrated the agreed performance measures.

Decision

The Oban, Lorn and the Isles Area Committee;

1.    noted the performance presented on the Scorecards and supporting commentary;

2.    noted that upon receipt of the quarterly performance reports the Area Committee Members could contact either the Performance Improvement Officer or the responsible named officer with any queries;

3.    agreed to the proposed presentation of Car Park Income;

4.    agreed to the removal of both Primary and Secondary School Inspection measures; and

5.    noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the report and scorecard.

(Reference: Report by Executive Director with responsibility for Customer Support Services dated 9 December 2020, submitted)