Issue - meetings

Report by Executive Director with responsibility for Customer Support Services

The Committee considered the Area Scorecard report for Financial Quarter 4 of 2019-2020 (January to March 2020) which illustrated the agreed performance measures.

Decision

The Oban, Lorn and the Isles Area Committee;

1.    noted the performance presented on the Scorecard and supporting commentary;

2.    noted that upon receipt of the quarterly performance report the Area Committee Members could contact either the Performance Improvement Officer or the responsible named officer with any queries; and

3.    noted that work was ongoing and to respond to the Performance Improvement Officer with requests or comments regarding the layout and format of the report and scorecard.

(Reference: Report by Interim Executive Director with responsibility for Customer Support Services dated 9 September 2020, submitted)