Issue - meetings

Complaints Comparison Report - TO FOLLOW

 

 

Meeting: 17/03/2020 - Audit and Scrutiny Committee (Item 15)

15 Corporate Complaints - Comparison of Complaints received during the period 2018/19 and 2019/20 to date pdf icon PDF 60 KB

Report by Executive Director with responsibility for Legal and Regulatory Support

 

 

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Additional documents:

Minutes:

The Committee gave consideration to a report presenting the findings of a review of the common themes and areas of complaint from 2018/19 and 2019/20 to date.

 

Decision:

 

The Audit and Scrutiny Committee agreed to note the content of the report.

 

(Ref:  Report by Executive Director with responsibility for Legal and Regulatory Support, dated 17 March 2020, submitted.) 

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