Issue - meetings

Report by Executive Director with responsibility for Governance and Risk

The Committee gave consideration to a report providing information on how the Council has dealt with complaints during the period between 1 April 2018 and 31 March 2019 and performed against the statutory indicators which have been agreed between the Scottish Public Services Ombudsman (SPSO) and the Local Authorities Complaint Handlers Network. 

Decision:

The Audit and Scrutiny Committee agreed to note the contents of the report.

(Ref:  Report by Executive Director with responsibility for Legal and Regulatory Support, dated 24 January 2020, submitted.)