Local Development Plan Customer Care Survey

1. I am responding as a

Member of the public

Business or business group/trade body

Voluntary organisation or group

Community Council

Elected councillor or parliamentarian

Government body (national, local or internal)

Other – please specify

Other

2. Please score the following information services about the Argyll and Bute Local Development Plan that you have used, on a scale of 1 to 5, where 1 is the worst and 5 is the best, (use N/A if never used).

	N/A	1	2	3	4	5
Website	Website - N/A	Website - 1	Website - 2	Website - 3	Website - 4	Website - 5
Email	Email - N/A	Email - 1	Email - 2	Email - 3	Email - 4	Email - 5
Newsletter	Newsletter - N/A	Newsletter - 1	Newsletter - 2	Newsletter - 3	Newsletter - 4	Newsletter - 5
Phone	Phone - N/A	Phone - 1	Phone - 2	Phone - 3	Phone - 4	Phone - 5
Community Event	Community Event - N/A	Community Event - 1	Community Event - 2	Community Event - 3	Community Event - 4	Community Event - 5
Other (please specify)	Other (please specify) - N/A	Other (please specify) - 1	Other (please specify) - 2	Other (please specify) - 3	Other (please specify) - 4	Other (please specify) - 5

3. Do you think the Argyll and Bute Council Local Development Plan Team could do anything differently to improve our communications, and if so, what do you think this would be?

4. Did you contact the Argyll and Bute Local Development Plan Team or respond to one of our consultations?

Yes

4b. If you have contacted us, what difference do you think your comments made?

My comments have made a difference and I can see this in the Local Development Plan.

I can see that my comments have been taken on board, even if they have not led to the change I wanted.

I cannot tell what difference my comment have made.

I do not think my comments have been considered at all.

Sometimes my comments make a difference, but other times they don’t.

5. Future Engagements - Are there any methods you would prefer to use to become engaged in the next Local Development Plan process?

Keeping in touch

If you would like to be kept in touch throughout the LDP2 process, please fill in this form.

Leave this field blank