Argyll and Bute Council Registration Service Customer Consultation

What reason did you have to contact the Registration Service?

Other

Which Service Point/Registration Office did you contact? *

Other

How satisfied were you with the response to your initial contact?

Very Satisfied

Fairly Satisfied

Fairly Dissatisfied

Very Dissatisfied

If you access the Registration pages on our website, how satisfied were you with the quality of the information?

Very Satisfied

Fairly Satisfied

Fairly Dissatisfied

Very Dissatisfied

We would like you to tell us how you feel about your experience using our services (please rate each of the following questions with a score of 1 - 5, with 1 being the lowest, and 5 being the highest)

Please rate each of the following between 1 and 5, with 1 being the lowest, and 5 being the highest

	1	2	3	4	5
How would you rate the quality of information you received?	How would you rate the quality of information you received? - 1	How would you rate the quality of information you received? - 2	How would you rate the quality of information you received? - 3	How would you rate the quality of information you received? - 4	How would you rate the quality of information you received? - 5
How satisfied were you with the service provided?	How satisfied were you with the service provided? - 1	How satisfied were you with the service provided? - 2	How satisfied were you with the service provided? - 3	How satisfied were you with the service provided? - 4	How satisfied were you with the service provided? - 5
How satisfied were you with the professionalism and knowledge of the registrar?	How satisfied were you with the professionalism and knowledge of the registrar? - 1	How satisfied were you with the professionalism and knowledge of the registrar? - 2	How satisfied were you with the professionalism and knowledge of the registrar? - 3	How satisfied were you with the professionalism and knowledge of the registrar? - 4	How satisfied were you with the professionalism and knowledge of the registrar? - 5
How helpful and polite did you find the registrar?	How helpful and polite did you find the registrar? - 1	How helpful and polite did you find the registrar? - 2	How helpful and polite did you find the registrar? - 3	How helpful and polite did you find the registrar? - 4	How helpful and polite did you find the registrar? - 5
How fairly were you treated during your experience with the registration service?	How fairly were you treated during your experience with the registration service? - 1	How fairly were you treated during your experience with the registration service? - 2	How fairly were you treated during your experience with the registration service? - 3	How fairly were you treated during your experience with the registration service? - 4	How fairly were you treated during your experience with the registration service? - 5
How happy were you with the overall service you received?	How happy were you with the overall service you received? - 1	How happy were you with the overall service you received? - 2	How happy were you with the overall service you received? - 3	How happy were you with the overall service you received? - 4	How happy were you with the overall service you received? - 5
How happy were you with the standard of accommodation?	How happy were you with the standard of accommodation? - 1	How happy were you with the standard of accommodation? - 2	How happy were you with the standard of accommodation? - 3	How happy were you with the standard of accommodation? - 4	How happy were you with the standard of accommodation? - 5

How long did it take to complete the transaction?

Please use this box to suggest any improvements or make additional comments with regards to the Registration Service

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