Council tax e-billing

Win a year’s free Council Tax by signing up for Council Tax e-billing!

We are pleased to announce that the council is running a competition to win a year’s free Council Tax for each of the next two financial years. To be eligible for the lucky draw you must:

  • Sign up to Council Tax e-billing through the new online portal by Sunday 24 March.
  • Not have any Council Tax arrears on Tuesday 26 March 2019 or Tuesday 24 March 2020 - the dates of the prize draws.
  • If you have already enrolled for the new service you will be automatically entered into the draw.

To sign up for the new online portal visit and then select“Register”. You will also find a useful video at the bottom of the page with full instructions on how to sign up. You will need your 10 digit council tax account number which starts with a 5. Your reference number is on your most recent Council Tax bill. If you don’t have that to hand you can call our Customer Service Centre on 01546 605511 and ask them to give it to you.

E-billing is a faster way to receive your council tax bill. It also saves on paper and reduces our printing and postage costs. To receive e-bills, you are required to set up an online council tax account, via the MyAccount service, after which an email will be sent to you at the time a bill is loaded on to your account. Once logged into your account, you can view your document which will be stored in your account.

The new online Council Tax Account and online Benefit claim service allows you to see:

  • Your Council Tax account
  • Any balance due
  • Your instalment plan
  • Previous payments
  • Any Housing Benefit/Council Tax Reduction you receive
  • Copies of your Council Tax bills, Housing Benefit award letters, etc.

You can also apply for Council Tax single person discount, empty home discount and report a change in circumstances which could affect your benefit.  Being online means that you will have access to all this 24 hours a day, 7 days a week. The council is now offering all of our online services through a single login using the national MyAccount authentication. The Council Tax and Benefits portal is just the latest in the range of personalised services on MyAccount, including your bin collection days, tracking service enquiries and bookmarking those pages on the Council website.

We hope you like this new service.  We really value your opinions and welcome any feedback you might have. You can get in touch with us by e-mailing


Please Remember, you must sign up for e-billing once you have logged in to be in with a chance of winning a year's free Council Tax!

Sign up today!