How to pay
For the Council Tax Year 2018/19 new council tax reference numbers will be issued to all customers. These are 10 digits long and begin with a number 5. This number will be printed on your council tax bill. The old 11 digit reference number can still be used for paying council tax liabilities before 2018/19. Existing Payment cards can continue to be used at Post offices
There are several ways you can pay council tax:
Online -
- You will need your Council Tax reference number to register your account and to make payments - you can find this on your bill
- If your reference number begins with '5' - Pay your Council Tax online here
- If it does not begin with '5' - Pay your Council Tax online here
- Set up a Direct Debit
Direct Debit -
- Set up Direct Debit online
- Download and complete a Direct Debit form
- Completed forms should be emailed to ctax1@argyll-bute.gov.uk or posted to Argyll and Bute Council, Kintyre House, Snipefield Industrial Estate, Campbeltown PA28 6SY
- You can choose to pay monthly on the 1st or 15th of the month, or weekly on a Thursday. You will need your Council Tax reference number to set up or amend your direct debit - you can find this on your bill
- Council Tax is a charge that is calculated on a daily basis. This means that you will have to pay for every day that you are responsible for the property. If you pay monthly, the charge is then divided into 10 monthly instalments starting 1 April to 1 January, with no payments being made in February or March. If a monthly Direct Debit is chosen you then have the option to make payments on the 1st or the 15th of each month.”
On the phone -
- Call 01546 605515 to make a payment by phone using a debit or credit card
- This payment line is now open 24/7 to take council tax payments, just have your council tax reference number ready when you call.
At a post office or PayPoint -
- You can use your Council Tax Payment Card to pay at any Post Office or anywhere that there is a PayPoint service
- To find your nearest PayPoint outlet visit www.paypoint.com and type in your postcode
Council tax enquiries
- Phone us - 01546 605511
- Email us - ctax1@argyll-bute.gov.uk
- Visit us - At your local customer service point