Health Advice

Latest guidance about COVID-19 from NHS Scotland and the Scottish Government  can be found at http://nhsinform.scot/coronavirus. This guidance tells you how to look after yourself and others, and when to use 111

Updated information for people who were advised to shield (people at high risk)

British Sign Language videos are available explaining steps you can take to help avoid infection from coronavirus (COVID-19); what to do if you think you have coronavirus (COVID-19) symptoms; self-isolation and shielding advice and helpline information.

Emotional support

These are worrying and uncertain times. The coronavirus outbreak has changed daily life for us all in Scotland and has had a real impact on how many of us are feeling. It’s ok to not feel yourself right now. A new campaign, Clear Your Head, aims to raise awareness and offers practical tips and ideas for you to take steps to help cope with stress, pressure and anxiety during these times. You can also find sources of help and support, if you are looking for online support or someone to talk to.

Our emotional support service is there to help you to find local and national self help online resources and can give you phone numbers to access national mental health support - you can get in touch using our online form

NHS Inform has information and sources of support for looking after your mental health and wellbeing during the Coronavirus pandemic

Domestic Abuse

As we are all aware, the recent measures put into place to tackle the Coronavirus (COVID-19) pandemic have had a drastic effect on people’s day to day lives.  While these measures are essential to beat the coronavirus and protect the NHS and our essential workers, it is acknowledged that those living with, or who are at risk of domestic abuse may be suffering increased levels of anxiety and fears for their safety.

There is never an excuse for domestic abuse, no matter what the circumstances are.

For anyone who feels they are at risk of abuse, it is important to remember that there is help and support available to you, including police response, online support, helplines, refuges and other services. You are not alone. 

Friends, family, neighbours and community members can be a vital lifeline to those living with domestic abuse. If you are worried that someone you know may be a victim of domestic abuse, reassure them that the police and support services are still there to help and direct them to sources of support.

In an emergency call 999

If you are in immediate danger, call 999 and ask for the police - the police will continue to respond to emergency calls.

If you are in danger and unable to talk on the phone, dial 999, listen to the questions from the operator and respond by coughing or tapping the handset if you can. Then follow the instructions depending on whether you are calling from a mobile or a landline.

If you call from a mobile

If prompted, press 55 to Make Yourself Heard - this will transfer your call to the police.

Pressing 55 only works on mobiles and does not allow police to track your location.

If you call 999 from a landline

If only background noise can be heard and BT operators cannot decide whether an emergency service is needed, then you will be connected to a police call handler.

If you replace the handset, the landline may remain connected for 45 seconds in case you pick up again.

When 999 calls are made from landlines, information about your location should be automatically available to the call handlers to help provide a response.

National Domestic Abuse Helpline

Safer Scotland run Scotland’s Domestic Abuse Helpline in confidence – contact: 0800 027 1234 or www.safer.scot

Further advice and support

Further advice and support is available through our website: https://www.argyll-bute.gov.uk/social-care-and-health/domestic-abuse

Our Employee Assistance Programme, run by Health Assured is available to all employees, their spouses or partners and their dependents aged 16-24 if they are in full time education. They have a 24/7 confidential helpline:  0800 030 5182

(Information adapted from: https://www.gov.uk/government/publications/coronavirus-covid-19-and-domestic-abuse/coronavirus-covid-19-support-for-victims-of-domestic-abuse)