Coronavirus - help and advice


Have You Had Coronavirus Symptoms? – Help the Government track the spread of Covid 19

Coronavirus - I need domestic homecare help
e.g. Food, prescriptions, transport, fuel and domestic repairs.

Coronavirus Caring for People Helpline Service

For help with Financial; Business; Education; Registration; Social, Domestic and Medical Homecare Needs and volunteering.   Read more about this new service.

Contact us for help now; either for yourself or on behalf of another.

Out-of-hours emergency contact details are available
01546 605524
   -  open 9am to 5pm, Mon-Fri

This helpline is also the Local Assessment Centre for anyone asked to stay at home for 12 weeks (shielding)

Please leave this line open for vulnerable people who may not be able to help themselves if you have other options.

Health advice: please call 111 if your symptoms worsen or do not improve after 7 days; for general health advice see

Protecting yourself and others – a short guide to staying safe and getting the support you need

Getting help with food

Test and Protect - how to access COVID-19 testing and support

Government guidance on staying at home

Guidance on being asked to stay at home for 12 weeks

Full list of non – essential businesses that must close 

Guidance on maintaining educational provision

Help with support to employment

Home safety advice from Scottish Fire and Rescue

In these unprecedented times, we would like to reassure you that we are working with our NHS partners to take all and any action we can to help local people and businesses.

The council provides a huge range of services that people need every day. To help keep everyone healthy, we are reviewing how we deliver our services and are making changes where needed.

We have cancelled council events. More of our employees are working from home. Non-essential travel from Oban Airport and on our ferry services has been stopped. Wherever possible, we are working with people and businesses by phone rather than face-to-face. You can still contact your councillor, you can find their details here.

In line with national guidance, our schools closed on Friday 20 March.

We will continue to work with our partners and follow national guidance.

We will update you on changes to services as they arise, and will continue to share information that may be of use to you, on our social media and digital channels.

If you would like more information about coronavirus, please see and

BSL videos are available explaining steps you can take to help avoid infection from coronavirus (COVID-19); what to do if you think you have coronavirus (COVID-19) symptoms; self-isolation and shielding advice and helpline information. This information is also available as an audio translation, Easy Read and in other languages.

For updates on day-to-day changes to council services, please see our service disruptions page

We hope you find the information in this section of the website useful.

Coronavirus - wash your hands, use a tissue for coughs, avoid touching your face