Christmas and New Year arrangements

 

Christmas decorationsAll our offices will close for the festive season at 5pm on Friday 21st December 2018, (with the exception of Customer Service Points which will close at their usual time) and reopen at 9am on Thursday 3rd January 2019

Oban Airport will be open normal hours but closed on Christmas Day, Boxing day, Hogmanay and New Years Day

A telephone service will be available via the Customer Service Centre for the following services from 9.30am to 1pm on Monday 24th, Friday 28th and Monday 31st December:

  • Council Tax Enquiries – 01546 605511
  • Benefits Enquiries (including the Scottish Welfare Fund)– 01546 605512
  • Roads & Amenity Services – 01546 605514
  • Payments – 01546 605515

Our Social Work service will be available from 9am to 5pm on Monday 24th, Thursday 27th, Friday 28th and Monday 31st December - you can contact them by telephone on:

  • Social Work – 01546 605517

For out of hours emergencies, the normal arrangements apply and contact details can be found at www.argyll-bute.gov.uk/emergency-contact-numbers

Regulatory Services (Environmental Health, Animal Health and Trading Standards) will respond only to emergency situations where there is a risk to public health and will not provide any other service over the Christmas Period. Emergencies can be notified via the Customer Service Centre.

If you need to contact the council by telephone during the holiday period and are not sure what number to use, the switchboard/general enquiries line – 01546 605522 – has recorded information to help you find what you are looking for.

The council’s website can be used as normal for reporting issues, making payments and sending enquiries. However, no action may be taken on some matters, like validation of planning applications and the processing of certain other applications or enquiries, until council offices fully reopen on Thursday 3rd January 2018.

Bin collections and recycling centres

Christmas treeThere may be changes to your scheduled rubbish and recycling collection dates over the Christmas and New Year period - please check the festive bin arrangments page for any changes in your area. Some bin collections are being made earlier than scheduled, so please check carefully to make sure you don't miss your amended collection date

Registration services

Customer Service Points and Registration Offices will close at 4pm on Friday 21st December 2018 (except for Rothesay Service Point which closes at 12.30pm) and re-open at 9am on Thursday 3rd January 2019.

Death registration appointments can be made for Campbeltown, Dunoon, Helensburgh, Lochgilphead and Oban by telephoning between 9am and 10am on Monday 24th December 2018 or between 9am and 12.30pm on Friday 28th December 2018 or between 9am and 10am on Monday 31st December 2018.

Local funeral directors may assist arranging appointments outwith these times.

Emergency registration arrangements for Islay, Mull, Rothesay and Tiree will be displayed on local Service Point notice boards.  For Coll, Jura, Colonsay and Kilfinichen and Kilvickeon please contact your local Registrar.

Leisure centres, halls and libraries

Please see the LiveArgyll website for details of Christmas and New Year arrangements in Leisure centres, halls and libraries