Christmas and New Year arrangements

All our offices will close for the festive season at 5pm on Friday 22nd December 2017, (with the exception of Customer Service Points which will close as usual at 4pm) and reopen at 9am on Wednesday 3rd January 2018

A limited telephone service will be available via the Customer Service Centre for the following services from 9am to 5pm on Wednesday 27th, Thursday 28th and Friday 29th December 2017:-

  • Council Tax Enquiries – 01546 605511
  • Benefits Enquiries (including the Scottish Welfare Fund - Scottish Welfare Fund only available 10am -2pm on Thursday 28th Dec)– 01546 605512
  • Roads & Amenity Services – 01546 605514
  • Payments – 01546 605515
  • Social Work – 01546 605517

For out of hours emergencies, the normal arrangements apply and contact details can be found at

If you need to contact the council by telephone during the holiday period and are not sure what number to use, the switchboard/general enquiries line – 01546 605522 – has recorded information to help you find what you are looking for.

The council’s website can be used as normal for reporting issues, making payments and sending enquiries. However, no action may be taken on some matters, like validation of planning applications and the processing of certain other applications or enquiries, until council offices fully reopen on Wednesday 3rd January 2018.

Bin collections and recycling centres

Christmas treeThere may be changes to your scheduled rubbish and recycling collection dates over the Christmas and New Year period - please check the festive bin arrangments page for any changes in your area. Some bin collections are being made earlier than scheduled, so please check carefully to make sure you don't miss your amended collection date

Registration services

Customer Service Points/Registration Offices will close at 16:00 on Friday 22nd December 2017 and re-open at 9am on Wednesday 3rd January 2018.

Death registration appointments can be made for Campbeltown, Dunoon, Helensburgh, Lochgilphead and Oban by telephoning the numbers listed below between 9am and 10am on Wednesday 27th December 2017 or between 09:00 and 12.30 on Thursday 28th December 2017

Campbeltown   -  07901 518450
Dunoon   -  07990 797199
Helensburgh   -  07825 826378
Lochgilphead  - 07990 797834
Oban   -  07810 290434

Local Undertakers may assist arranging appointments outwith these times.

Emergency registration arrangements for Islay, Mull, Rothesay and Tiree will be displayed on local Service Point notice boards.  For Coll, Jura, Colonsay and Kilfinichen and Kilvickeon please contact your local Registrar.

Leisure centres, halls and libraries

Please see the LiveArgyll website for details of christmas and new year arrangements in Leisure centres, halls and libraries