Approved trader scheme

Buy with confidence logoThe council is adopting the ‘Buy With Confidence’ scheme, one used by a number of other local authorities. The scheme provides consumers with a list of local businesses which have given their commitment to trading fairly. Every business listed has undergone a series of detailed checks before being approved as members of the scheme.

The scheme will provide consumers with the reassurance that the trading practices of a business meet consumer protection requirements and that there are appropriate measures in place to protect them. Find out more in our press release

How can businesses join the scheme?

If businesses are interested in joining the scheme they should call Argyll and Bute Council’s trading standards team on 01546 605519.

How to find businesses in your area

To look for approved businesses in your area, go to the Buy with confidence website

How are businesses approved?

In order to become a BWC member, a business must apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from trading standards.

Good references are required from previous customers and applicants must agree to abide by the scheme's code of conduct, which requires them to follow the letter and spirit of the law.

Only if all the scheme requirements are met will a business be granted membership and their conduct will be continually monitored.

How much will it cost?

The council intends to set fees for membership of the scheme at £95 per year, with a further £25 for a disclosure check on employees, and will be specifically targeting the construction industry in the first year.