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Check your council tax balance
Council Tax - Direct DebitDirect Debit is one of the easiest ways to pay your council tax. You can apply online using our Self Service system.
Apply for a council tax discount:
Apply for a council tax property exemption:
- Homes empty under statute
- New Home
- Homes under repair
- Occupant under eighteen
- Occupant(s) elderly or disabled
- Empty Home
- Unoccupied Home - students
- Home occupied by students etc.
- Repossessed Home
- Agricultural Home
- Home of person made bankrupt
- Visiting forces
- Charitable
- Home last occupied by someone living or detained elsewhere due to providing or receiving care
- Estate of a deceased person
- Property awaiting demolition
- Home for occupation by minister
- Change of address online form
Use our online form to notify us if you have moved or are moving house
Non domestic rates:
Through local Community Housing Association websites you can do several things online including:
Use our online form to order a wheelie Bin (green bin) for domestic rubbish.
Please note there is a £27.60 charge for this service and payment must be made online when you place your order. If payment is not made your order will not be processed.
Request a bulky rubbish collection
If have large items of rubbish that don't fit in your wheelie bin, such as old beds, furniture, large electrical items or other bulky items, you can arrange for us to come and collect it from your home.
An uplift costs £53.05 for 10 minutes (if you items take longer than 10 minutes to collect you may be charged for additional time). Payment must be made online when you place your order - if payment is not made your order will not be processed.
Use our online form to order a Recycling Bin (blue bin) for domestic recyclable rubbish.
You can use our online form to make an enquiry about commercial rubbish collection.
Order a food waste bin or caddy liners
Use our online form to order a food waste bin, kitchen caddy or caddy liners for domestic food waste.
Please note this service is only available for residents of the Helensburgh and Lomond area.
Use our online form to order a Glass Recycling Bin for domestic glass waste.
Please note this service is only available for residents of the Helensburgh and Lomond area and Mull, Iona & Tiree.
You can apply online for many Licences including
. See all licences that you can apply for online.
Make a Freedon of Information (FOI) enquiry online and we will get information to you as soon as we can.
Reserve a library book or item online >
To reserve a book or item, search the online catalogue using the link above, select the item or items you would like, and fill in the online form with your library membership number (on your library card) and PIN number, and let us know where you would like to collect it from. (you can get further help with reserving items here)
If you have books or items out on loan, and you would like to renew them, you can do this with our online form
If you would like to become a library member, you can do this online (or pop into your local library)
Login to the online library system >
If you are already a library member, and you have a membership card and PIN number, you can access a variety of services on our online system, such as searching the catalogues, reserving or renewing books, adding book reviews, online reference collections and more. You can log straight in using the link above, or find out more and get guidance on what you can do online here
Request more information about our Telecare Alarm Service.
Blue badges (Disabled parking)Apply for (or renew) a Blue Badge online.
Social care and care at home enquiry form
Request further information about any of our social care services
Welfare rights enquiry form
Request help from the Welfare rights team
Request grass cutting or weed removal
Use this form to request grass cutting or weed removal on council land
Please note - we can only accept requests for grass cutting or weed removal on council maintained land - if it's not council land we will not be able to carry out your request
Request playpark maintenance work or playground cleaning
Use this form to request maintenance of council playparks or cleaning required at school playgrounds
Use this form to make enquiries about lairs or to request maintenance work at cemeteries
Use this form to request road gritting, snow clearing or communal grit supplies.
Please note that we carry out work in line with the agreed Winter Maintenance Policy and therefore not all requests can be fulfilled
Phone: 01546 605522 
Text: 07624808798
Online contact form
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