11 QUALITY ASSURANCE AND CONTRACT MONITORING ARRANGEMENTS - CARE AT HOME PDF 93 KB
Report by Area Manager – Adult Care
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Minutes:
A report updating the Committee on the findings of the 3rd
quarterly evaluation of the Care at Home Provision within the Oban, Lorn and the Isles area was considered.
The report has been broken down to show the progress and
joint working that has been recognised that this service is provided to
vulnerable individuals predominately by lone workers, in the home environment.
Decision
The Committee noted that the remit of the Procurement and
Commissioning Team together with the Homecare Procurement Officers was to
ensure best value, contract compliance, quality of services and customer
satisfaction which would assist the commissioning of quality care at home
services.
(Ref: Report by Area Manager, Oban Lorn and the Isles dated 9th April 2014, submitted).
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