19 QUALITY ASSURANCE - CARE AT HOME SERVICES PDF 301 KB
Report by Executive Director – Community Services
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Minutes:
At their meeting on 28 June 2012 the Council requested further information on the proposed quality assurance/monitoring/care management arrangements. A report providing details of those proposed arrangements and the implications for the Home Care Organiser role was considered.
Decision
The Council -
1. Noted the content of the report and appendices.
2. Agreed the requirement for the introduction of Home Care Procurement Managers.
3. Agreed that Council in house services be subject to the same level of scrutiny and quality assurance from the Home Care Procurement Manager as externally commissioned services.
(Reference: Report by Executive Director – Community Services dated July 2012, submitted)
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