Decision Maker: Performance Review and Scrutiny Committee
Decision status: For Determination
Is Key decision?: No
Is subject to call in?: No
The Committee gave consideration to a report providing information on how the Council have dealt with complains during the period 1 April 2015 and 31 March 2016 and performed against the statutory indicators which have been agreed between the Scottish Public Services Ombudsman(SPSO) and the Local Authorities Complaint Handlers Network.
Decision:
The Committee noted the contents of the report.
(Ref: Report by Executive Director of Customer Services, dated 17 November 2016, submitted.)
Publication date: 24/11/2016
Date of decision: 17/11/2016
Decided at meeting: 17/11/2016 - Performance Review and Scrutiny Committee
Accompanying Documents: