Guidlines on the use of your Wheelie Bin.

The wheeled bin must be used, and no excess or side waste should be placed outwith the bin.
Please place your bin at the collection point no later than 8am (7am in some areas) on your collection day. Your bin can only be emptied if it is out before the arrival of the collection vehicle. You do not need to put it out every week if it is not full and often putting it out fortnightly is possible.
Please return your bin within the boundary of your property as soon as reasonably possible after collection.
Do not leave a bin permanently on the footpath.

POINTS TO REMEMBER

• DO make sure your bin is available from 8am (or 7am) on your designated uplift day. Uplift times may vary due to operational changes. However, we will endevour to catch up as soon as possible.


• DO make sure the lid is fully closed with the handle facing towards the kerb.


• DO make sure your bin is returned to your property after collection


• DO maintain access to your street on collection day. If access to your bin is impossible, we will be unable to empty it.


• DO take recyclables to a recycling site or use kerbside recycling collection services where available.


• DO compost your garden waste at home or take it to a recycling and civic amenity site.


• DO use our chargeable special uplift service for items not suitable for you wheelie bin. Restrictions apply so contact your local area office for advice.
  
• DON'T place hot ashes in your bin.


• DON'T leave your bin permanently on the footpath


• DON'T pack it too tightly.
  
• DON'T leave excess waste beside it. Waste presented for collection should be contained only in the wheeled bin with the lid fully closed. EXCESS WASTE WILL NOT BE UPLIFTED.

You can apply for an Assisted Refuse Collection. All applications are subject to approval by the local area office.